10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,283 miles

About These NHTSA Complaints:

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problem #115

Jan 102025

3500

  • miles
HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??

- Franklinton , NC, USA

problem #114

Oct 222022

3500

  • miles
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.

- Somerville, TN, USA

problem #113

Sep 012024

3500

  • miles
ABS-Hydraulic Control Unit failure, pump motor control electrical failure. Confirmed/ Diagnosed by dealer. Messages on dash info screen: "service electronic braking system", "ABS failure", warning lights : Traction Control and ABS failure. Safety risk when warning message appears: ABS, Traction Control and Cruise Control are non- functional.

- Olalla, WA, USA

problem #112

Apr 042024

3500

  • miles
The service antilock brake system is constantly going off and the dealer says there is nothing they can do and no parts are available. We took it in and they ran a diagnostic and said they didnt know why and will not help us.

- Chehalis, WA, USA

problem #111

Oct 302024

3500

  • miles
ABS and Electric Brake failure. Second time this has been fixed. Once at roughly 30,000 miles and now again at 48,000 miles. Paperwork from dealer on both failures is -??Internal Pump Failure EL001, Replace HCU. Replace old part SKU with new version-??68143491AB-?? I entered a similar claim with you on this the first time it failed. It seems Chrysler Dodge Ram knows there is an issue based on them using an updated part this time vs last time. Also lots of internet chat forums talking about this issue. Since this is ABS / electric brakes I would think it would be a relatively serious safety concern on their part and with NHTSA. Why is there no recall on this yet? Aside from the obvious of preventing potential fatalities the cost of these pump failures is over $1,000 each time it happens. Thanks in advance for your help

- Vancouver, WA, USA

problem #110

Dec 022023

3500

  • miles
Service Electronic Braking Service and Service ABS/TRACTION CONTROL. This is intermittent. When it happens Cruise control, 4 wheel drive and abs doesn't work. Happens when I'm towing my camper or not. Trailer brakes won't work when this happens. Hundreds, maybe thousands of complaints about this on Ram forums. This problem occurs no matter what the speed is. It even happens while sitting still.

- Chelsea , AL, USA

problem #109

May 202024

3500

  • miles
Service abs/ service electronic brake system/ traction control alarm flashing on/off intermittently with no specific times or conditions. This first happened in may 2024 on a 6 hour road trip. Occasionally I can take it on a short trip and it may not flash the message during that trip and at other times it is constantly going on and off. I have not had this looked at by the dealer. I have read the codes using my personal scanner and it shows C0020-01 (Active) ABS Pump Motor Control- General Electrical Failure. I do not drive this vehicle daily and I can not relate it to wear and tear because the vehicle only has 23,900 miles on it.

- Lafayette , TN, USA

problem #108

Apr 162002

3500

  • miles
Abs and traction control malfunction. Yes, it-??s it available for inspection. I feel that it-??s not safe for my wife and I to drive while doing this. No it has not been confirmed by the dealer or service center. No it has not been inspected by police or insurance representatives. No there were not warning and starts at 150k miles have 158962miles on it now

- Kingwood, WV, USA

problem #107

Sep 172024

3500

  • miles
On my 2018 RAM 3500 Duel rear wheel truck the ABS Pump Motor Control Unit is throwing a common code and warning lights intermittently that other year models have (C0020-01). This code has been confirmed by my dealer several times and this truck does not fall under any recalls for the ABS systems. I pull a 40 camper with this truck and with out the ABS and Traction control it could be very dangerous to myself and and others. I have spoken to FCA and they only told me that my VIN does not fall under any more recall then what has already been done. I do not know what needs to get done to have FCA fix this problem or release parts to get it fixed.

- Leonardtown, MD, USA

problem #106

Sep 022024

3500

  • miles
Intermittent chime and warning that anti lock brake needs servicing. Cruise control does not work when notice is displayed and chiming. warning comes and goes randomly After researching this problem it appears that this is a regular problem on this year ram truck I will report and take to the dealer if problem remains.

- Camarillo, CA, USA

problem #105

Aug 152024

3500

  • miles
Intermittent issues with the cruise control system and the ABS electronic braking system. The lights will flash on and off and the beeping is constant. If beating on the side of steering wheel will allow you to turn cruise control, then the ABS system will be okay for unknown reasons it will start flashing again and cancel the cruise control and the system will start flashing check the ABS electronic braking systems.

- Tulsa, OK, USA

problem #104

Aug 152024

3500

  • miles
The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

- Mechanicsville, VA, USA

problem #103

Mar 012018

3500

  • miles
Radio and back camera intermittent since I bought it new. Dealership changed it out several times and told me they are just bad radios and just wait until a recall is issued.

- Hillsboro , TN, USA

problem #102

Jul 082024

3500

  • miles
ABS service light comes on and off - this seems to be a chronic problem

- Hillsboro, TN, USA

problem #101

Jul 012024

3500

  • miles
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it-??s fairly common on my model truck

- Wolcott, IN, USA

problem #100

May 012024

3500

  • miles
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they-??re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can-??t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.

- Mill Creek, WA, USA

problem #99

Jan 202024

3500

  • miles
ABS braking system, electronic braking system warning light and signal is coming on every few seconds when driving. This renders the cruise control to shut off when it comes on. There are numerous safety issues with this coming on and off not to mention it is annoying as-??..well let me just leave it there. Have talked to dealers (2) and have been told that dodge has a fix but the parts are still on back order. I have been having this issue for about 6 to 7 months and it is making the truck undrivable for any distance at all due to the nuisance alarm every mile or so.

- Blossom, TX, USA

problem #98

Jul 092023

3500

  • miles
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.

- Princeton, KY, USA

problem #97

Jun 072023

3500

  • miles
I have been receiving an error for my electronic braking systems and ABS since July of 2023. I have been to various dealerships to have it fixed and have been told it is on a "galactic back order" - words from Dodge to the service advisors. I have attempted several times to contact Customer Care at Dodge over many months. My cases have been closed without resolution and with false promises of management will reach out to assist me. All I need is the 2 parts to be replaced so that I can use my cruise control and not have the constant dinging of the warning for the ABS and EBS. It has been very annoying and if there is such a large back order with others having this same issue, how come there is not a recall? It is the braking system.

- Crestview, FL, USA

problem #96

Jan 102024

3500

  • miles
Bought from a dealership a couple months ago (JAN 2024). Immediately started blinking electronic ABS error. Took in to get serviced, and now maintenance department is stating a replacement HCU and additional service will cost around $3.5k on a vehicle that has around 68k miles.

- Salem, OR, USA

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