9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,022 miles

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« Read the previous 20 complaints

problem #72

Aug 042024

3500

  • miles
We bought this truck from a dealer in March of 2023. We were never informed by the dealer that the truck had this issue. ABS light and traction control lights come on & stay on for periods of time. Sometimes lights come on & off repeatedly while driving along with chime on & off. When lights come on, there is no cruise control available to use. I took it to the dealer we purchased from over a year ago and was told there was no solution for the problem. They said it was under an engineering review. No parts were available for a fix. I have documentation from the previous owner that this was occurring when he owned it in April of 2022. Since we pull trailers with equipment and also a large fifth wheel camper, we feel very unsafe when the ABS braking system and the traction control goes out while driving this vehicle. It is available for inspection upon request. When will there be a repair for this?

- Lake Placid, FL, USA

problem #71

Aug 152024

3500

  • miles
The ABS system failure and traction control lights came on and have been coming on intermittently. This failure has caused the vehicle not to retain cruise control and brake and stability control being reduced or potentially off could result in an accident. Upon research, this is a very common and costly issue not covered by warranty work, this seems to be something Ram should fix as it is a safety issue.

- Mechanicsville, VA, USA

problem #70

Jul 012024

3500

  • miles
We receive a ABS/ECS, electronic brake control warning intermittently. This also makes the cruise control shutoff. We had the ABS control module replaced once at roughly 12000 miles under warranty but it now is giving the same warnings and the truck currently has 22000 miles on it. My dealer stated this was a known issue and stated it-??s fairly common on my model truck

- Wolcott, IN, USA

problem #69

May 012024

3500

  • miles
I have a 2018 RAM 3500 with ONLY 20,000 miles on it. ABS and HUC critical parts are faulty, and I have no way to even purchase one until a recal is issued. Class Action Says 2017-2018 Ram 2500, 3500 Equipped with Defective Anti-Lock Braking Systems. No current part that resolves this issue. Ram 2500 and 3500 pickups are unsafe because they-??re equipped with defective hydraulic control units (HCUs) and anti-lock braking systems (ABS). RAM knows about it and has ALL the modules on engineering hold. These parts have not been available for almost a year. No antilock brakes. No traction control. No cruise control. 4X4 four wheel drive system is locked out and cant be engaged after this warning occurs. Here's what they are telling customers who have filed with them about this. Good Morning Mr xxxx, As of 06/26, No new update Part: 68228991AD Module Order: xxxx Per CLIMS: Part STOCK is under QUARANTINE pending quality / engineering review and inspection. Working to obtain timing on resolve to predict allocation and shipment to DLR to fulfill No firm ETA to provide at this time. Pending response from SPLR / PKG Working to improve xxxxx Case Management 844-378-0575 Ext:4063199 My dealer said, be lucky if they ever have parts for a permanent fix. I can-??t haul anything or use cruse control. Error lights keep popping up sporadically with dinging sounds, driving me crazy. It is "Service Electronic Brake System" with continuous ABS and STC fault warnings. This truck is dangerous to drive, a recall is a NO BRAINER!!!! I am writing for three reasons. 1. You need to get our dealer the parts now so we may have a safe vehicle, or 2. replace this truck with a new one if you cant repair ours ASAP, and 3. To make sure I have this all documented in case of any serious accident where you will have to assume all liability and responsibility if this occurs due to your lack of ability to repair this safety system.

- Mill Creek, WA, USA

problem #68

Jul 082024

3500

  • miles
Vehicle produces code C0020-1 ABS pump motor control failure, vehicle disengaged cruise control unexpectedly causing rapid deceleration. Dealer states ongoing problem with 2018 Ram 3500 HD trucks

- Columbia, SC, USA

problem #67

Jul 092023

3500

  • miles
ABS system - flashes on and off dash, ABS has been inspected by dealership. Dealership said, could replace ABS but it could very likely have the same issue due to part malfunction. This malfunction causes- no cruise control, no traction control, sounding and lighting up on dash constantly.

- Princeton, KY, USA

problem #66

Jan 032023

3500

  • miles
ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.

- Dayton, TX, USA

problem #65

Sep 152023

3500

  • miles
Antilock brake warning light that says service antilock brake system comes on often if you hit any bump or rough spot. It continually dings and then the cruise won-??t work. We have been told the part to fix it is unavailable. It is a horrible thing that cannot be repaired.

- Hugo, OK, USA

problem #64

Sep 242020

3500

  • miles
At 9,040 miles, display reads -??Service Antilock Brake System-?? along with warning lights for abs and traction control and a loud dinging. It goes off, then back on multiple times until serviced when the dealership replaced the faulty HCU Sept. 2020 under warranty. Diagnostic code C0020-01 ABS pump motor general electrical failure 2023 the problem comes back but nothing done. 2024 after much research, found the newer replacement HCU had just been revised in April with a new part number. At 25,837 miles back to the dealership for another replacement, this time paying out of pocket, over $300 for part and over $600 for labor. It-??s only been a short time but so far, no warning about a faulty abs. I do have the old part if inspection is necessary. There is an FCA service bulletin out #S2005000004; NHTSA #10181550 It says if the HCU doesn-??t fix the problem, replace the ECU, but that is not available and no ETA. Lucky to get the HCU because that is a very limited part. This is a safety issue because not only does the ABS and traction control go out but you also lose cruise control and 4wd while driving. There should be a recall with all the complaints. Not sure what good a recall would do if parts aren-??t available anyway. Telling someone who just spent a fortune on buying this truck not to drive it because of this, is not an option.

- Biloxi, MS, USA

problem #63

Jan 012022

3500

  • miles
Electronic Braking System failure. ABS lights come on the dash, chimes constantly and disengages the cruise control. The vehicle looses ability to use ABS. Ability to control vehicle safely when ABS disengages is a critical failure. I'm told by the dealer that NO parts available from the manufacture to cure this issue. This is an unacceptable answer to a known issue for years. Many RAM owners have complained about this on RAM related forums and on YouTube. I am adding my vehicle to list of vehicles impacted by this catastrophic failure to create a safe vehicle to drive. Why has the NHTSA not fined RAM and forced a recall" How many people have to die from ABS braking failure to qualify for a recall" I don't want to be the last death before something is done to make my truck safe to drive.

- Georgetown, DE, USA

problem #62

Apr 192024

3500

  • miles
The known issue that Ram refuses to is plaguing my truck. ABS and Traction Control lights come on. This shuts off the cruise control as well as makes braking difficult. It is very dangerous. This is a ticking time bomb. Vehicle has under 50k miles on it. 2017 and 2018 have been known to have faulty ECU Module and HCU. Loss of brakes momentarily occurred on [XXX]. I am having the issues under investigation. NHTSA Action Number: PE22012 Components SERVICE BRAKES, HYDRAULIC Opened From: November 28, 2022-?"Present The reports cited below can be reviewed at NHTSA.gov using the following ID numbers: 11143741,11182778,11231734,11252781,11265590,11270151,11300182,11319987,113409 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alexandria, MN, USA

problem #61

Apr 092024

3500

  • miles
While driving, the "service electronic brakes " and traction control light will come on periodically, then go away. The issue is random and not consistent or easy to predict. If the cruise control is active, the cruise control will disengage and the truck will start to slow down. The brakes seem to work the same even if the light is on or off.

- Spring Valley, CA, USA

problem #60

Mar 012023

3500

  • miles
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.

- Thomaston, GA, USA

problem #59

Dec 182023

3500

  • miles
For over 3 months the ABS Brake warning, the anti skid control and the cruise has not worked in my truck. I have had it to two different dealers, and opened a case with Ram. Case#89336043. They told me part is not available and has not been for the past year. Just drive my truck like it is"?" I dont really know what options i have at this point. Please help!

- Crestview, FL, USA

problem #58

May 022023

3500

  • miles
ABS module problems. Flashes to check service ABS and traction control. Then goes away and comes back. Been having issue for over a year with no results in fixing

- Henderson, KY, USA

problem #57

Apr 052023

3500

  • miles
VEHICLE: 2018 RAM 3500 Dually ISSUE: ABS Module failure RESULTS: Loss of traction control, cruise control, and brakes locking up while pulling heavy loads. A constant chiming from check engine light. INSPECTED: By several independent garages can not find replacement module. Willing to let be inspected if need be. CONCERNS: Brakes lock up and loose control, Cause a accident by rear-ending someone, can't use all the functionality of the truck such as cruise control. Iritating chiming sound make long trips unbearable.

- Honaker, VA, USA

problem #56

May 232023

3500

  • miles
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car, a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!

- Chisholm, MN, USA

problem #55

Feb 012023

3500

  • miles
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either

- Livingston , TX, USA

problem #54

Oct 022023

3500

  • miles
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed

- Daleville, IN, USA

problem #53

Jan 082024

3500

  • miles
ABS and traction control lights intermittent flashing. Service ABS warning flashes and chiming occur. Very distracting and makes me unsure of failure of system.Codes and stored messages clear and repeat. Cannot go to dealer every day to have codes read that don-??t exist. Parts not available at dealer. How is this fixed?

- Royal Oaks, CA, USA

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