9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,022 miles

About These NHTSA Complaints:

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problem #92

Nov 292025

3500

  • miles
Almost got into a wreck because my ABS failed. I was going down the interstate with my cruise control on and my abs and traction light came on. My cruise control.immediately stopped working and I was almost rear ended. I called the Ram dealership and they said they have no time frame of when they will have parts in to fix it under the recall. Does someone have to die before Ram will start fixing these abs units. The recall has been out since Nov 2024. They need to be held accountable or buy back all 2017 and 2018 rams affected by this.

- Kilgore, TX, USA

problem #91

Nov 212025

3500

  • miles
No solution for the antilock breaking system, causing drivability issues and loss of traction control, abs and control on numerous occasions.

- Graysville Tennessee , TN, USA

problem #90

Aug 012025

3500

  • miles
Traction control and ABS work intermittently. Ram sent out this notification for recall concerning stated problems but state there is no fix at this time. They continue to state there is no fix. This is a safety issue and you are not forcing them to repair. They are dragging their feet hoping it goes away. DO SOMETHING!!!!

- Oregonia, OH, USA

problem #89

Jun 032023

3500

  • miles
The Hydraulic brake control has been a recall with no replacement part available for over 2 years and this causes many safety functions to not work properly including trailer braking. They have made parts for a 2500 model but neglected to fix the 3500, 4500 and 5500 models. They will fix it with another faulty sensor and still expect owner to pay a 1700 repair bill even though it-??s a recall. It-??s ridiculous on the time this is taking.

- Harrisonville , MO, USA

problem #88

Jul 162025

3500

  • miles
24V-896. This recall is a safety issue known for years. There is still no action from the manufacturer! I was extremely lucky to avoid a serious collision. The only solution the manufacturer offers is to authorize a dealer to replace the parts with another secondary market provider part, but they won-??t cover the cost or warrant the replacement. How many YEARS do I have to drive an unsafe vehicle?!!!

- Spearfish , SD, USA

problem #87

Oct 012024

3500

  • miles
Audible alarm, warning lights on dash. Come on and off. No cruise control available.

- Pewaukee, WI, USA

problem #86

Nov 052024

3500

  • miles
Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.

- Mechanicsville , VA, USA

problem #85

Oct 222022

3500

  • miles
The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.

- Somerville, TN, USA

problem #84

Sep 012024

3500

  • miles
ABS-Hydraulic Control Unit failure, pump motor control electrical failure. Confirmed/ Diagnosed by dealer. Messages on dash info screen: "service electronic braking system", "ABS failure", warning lights : Traction Control and ABS failure. Safety risk when warning message appears: ABS, Traction Control and Cruise Control are non- functional.

- Olalla, WA, USA

problem #83

Sep 102024

3500

  • miles
my traction control, cruise control unavailable, and warning light to service abs electrical system. Dealership said the hydraulic control unit has to be replaced.

- Ridgeland, SC, USA

problem #82

Apr 012024

3500

  • miles
My 2018 Ram 3500 DRW truck for no reason started throwing dash warning lights intermittently after 60,000 miles. The warning lights activated on the dash were for ABS and Traction Control, with an annoying ding when they appeared. The center dash light stated "Service Antilock Braking System. Additionally, when this occurred the cruise control did not work. The warning lights were intermittent and just occurred at any time and disappeared as quickly as they showed up. This would happen for miles and for no apparent reason just stopped for a period of time. I took the truck to the dealer who informed me that its a known issue with the ABS HCU and the truck would be safe to drive but I would not have ABS and cruise control would not work. They also said parts were not available and could be a six month wait. They also told me that there were no recalls on the problem. I received a quote for repair which was in excess of $1,500.

- Green Cove Springs, FL, USA

problem #81

Dec 022023

3500

  • miles
Service Electronic Braking Service and Service ABS/TRACTION CONTROL. This is intermittent. When it happens Cruise control, 4 wheel drive and abs doesn't work. Happens when I'm towing my camper or not. Trailer brakes won't work when this happens. Hundreds, maybe thousands of complaints about this on Ram forums. This problem occurs no matter what the speed is. It even happens while sitting still.

- Chelsea , AL, USA

problem #80

Oct 252024

3500

  • miles
Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks. I was able to troubleshoot the problem and it says that my ABS pump and Module needs replacing. I was going to replace myself and when I ordered the parts from MOPAR they told me it was a 2 month lead time which I thought was unacceptable being such critical components to a vehicle. This week I almost rear ended another vehicle because the brakes failed. I have been online reading about the stories of these same complaints from many RAM & JEEP owners. How this company is getting away with safety issue is beyond me as this is going back to 2023, how are there no safety recalls on this not issued yet and customers not being reimbursed for the repairs. The issue was diagnosed by my independent mechanic using his scanner. If you require further info on this please feel free to reach out to me.

- Gilbertsville, PA, USA

problem #79

Aug 012024

3500

  • miles
1. The specified vehicle has intermittent ABS/ Brake Hydraulic Control module error. The vehicle is available for inspection upon request. 2. Error causes ABS and Cruise Control to be disabled while in motion as per warning messages displayed on instrument cluser and audio annunciation. 3. Driver and passenger were endangered due to ABS malfunctioning intermittently **while in motion**. I have reproduced the problem by causing a wheel slippage on wet pavement. This will cause the otherwise intermittent problem to be asserted with corresponding error messages/notifications to be displayed on instrument cluster. 4. The specified vehicle has NOT been inspected at a Ram dealer; however, the problem seems to be well-known on 2017-18 Ram 2500's and 3500's given the amount of Youtube videos on the topic as well as the amount of discussion on online forums such as [XXX]. 5. This 2018 vehicle has approx 43000 miles on it. The described problem was not detected until about 3 months ago (approx 8/2024). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Garden Valley, ID, USA

problem #78

Oct 112024

3500

  • miles
The ABS brakes yes it is available for inspection by not having ABS brakeing wheels have locked up have not had dealer checkit had a mechanic put on computer for codes no truck hasn't been inspected by anyone else but the mechanic warning lights have come on and off a number of time and lately more often it stared about a year ago took it to dealer then but wasn't repaired property

- Crystal Lake, IL, USA

problem #77

Sep 182024

3500

  • miles
Intermittent loss of anti-lock braking system and cruise control. code C0020-01 ABS pump failure. First occurred at approx. 47,900 miles.

- Vacaville, CA, USA

problem #76

Sep 272024

3500

  • miles
I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!

- Sharpsburg, MD, USA

problem #75

Sep 082024

3500

  • miles
On September 8, 2024, I started getting intermittent ABS and Traction Control light with -??Service Electronic Braking System-??. Code C0020. When the light is on I lose cruise control. There is no specific condition that will cause the light to come on; i.e. bumps in the road, a certain speed, or setting at idle. The first instance of the light coming on, I was turning around in a parking lot, less than 5 mph. This cannot be associated to normal wear and tear. THIS IS A SAFETY ISSUE AND MUST BE A RECALL!!!

- Weatherford , TX, USA

problem #74

Sep 022024

3500

  • miles
Intermittent chime and warning that anti lock brake needs servicing. Cruise control does not work when notice is displayed and chiming. warning comes and goes randomly After researching this problem it appears that this is a regular problem on this year ram truck I will report and take to the dealer if problem remains.

- Camarillo, CA, USA

problem #73

Jul 192024

3500

  • miles
A diagnostic code has been displayed for the Anti-Lock Brake System - C0020-01 -?"> ABS Pump Motor Control - General Electrical Failure. Going over a bump in the road will cause the ABS system to deactivate the cruise control. The diagnostic code can be cleared and the cruise control will resume. Reading on RAM / Cummins online sites, many say that either the HCU and / or ABS Module needed to be replaced and many submitted reports to the NHTSA to start an investigation. No damage has been evidenced at any of the wheel sensors. With the ABS illuminated, it appears that the unit wouldn-??t function if needed. The clearing of codes has been done numerous times. First noticed in about January 2024.

- Lynchburg, VA, USA

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