10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,629 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front differential locked up without notice on highway at highway speed and almost lost control of my vehicle. Due to the front different locking up, the front driveshaft broke but did not come completely off right away and almost came through the floor of my vehicle. The floor where the drivers feet rest right underneath the brake pedal and gas pedal bent up a few inches and is almost touching the pedal. Pieces of the driveshaft flew out all over the highway and could have injured or killed someone else if it wasn-€™t early AM when roads were empty. Dash cam footage shows the moment it happened, it felt and looks like I hit a land mine. Front differential needs complete replacement, there is a hole in my frame and much more was damaged due to this. Towed into dealer and manufacturer denied warranty claim. Arbitration determined it was a warrantable item and a lemon but the manufacturer still refuses to do anything about it except repurchase the vehicle at a discounted price. Very scary.
- Oak Ridge , NJ, USA
Two main issues that are causing a lot of concern. 1) the hood shakes to the point that it will weaken over time and looks like at times the hood will come off. It's severely concerning. The fix was to adjust the hood stops. This only lifted the hood more breaking the seal around the hood with major air gaps this happens at highway speeds and in heavy winds. 2) the front end makes a loud audible clunk. We have replaced cab mounts, checked the suspension components and the issue is still there. Something is certainly making contact and overtime will wear out. This happens on off camber turns or off camber approach and departures (slow speeds. Think of going into a parking lot or pulling out of a driveway).
- Albuquerque, NM, USA
After having this truck in the service department 7 times for an issue with the auto level rear air suspension and still not having the issue solved I firmly believe that after this incident occurred that someone is going to be seriously hurt or killed. On February 18, 2020 I was driving 70mph down a 6-7% downgrade while pulling a 25ft big tex flatbed trailer unloaded weighing 5,800 pounds when out of no where it decided to switch itself out of alternate trailer height to normal right height. It scared the living daylights out of me. Not knowing if the entire system was going to fail and potentially blowout taking out my brake lines along with it. Like I already stated I have had this truck in the service department 7 times for this issue and not one person can figure out what is wrong with the truck. I have requested the dealership where I purchased it from to re-purchase it but the firmly denied that. I have also requested that the fca us llc re-purchase this truck due to my state lemon law but they as well firmly denied a re-purchase.
- Vail, AZ, USA
- Mc Dade, TX, USA