10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Nov 252023

3500

  • miles
As I was driving the vehicle caught fire and I lost brakes. The vehicle had to be put into a retention pond to stop it.

- Eagle Mountain , UT, USA

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problem #5

Sep 062023

3500

  • miles
Brake caliper mounting bolt fell out 2 times on driver side now 1 time on passenger side front on both after applying new brakes torqued to specified rating both times bottom bolt falls out top gets loose needs some type of locking tab I applied locktite both time while traveling towing my 5th wheel multiple people are complaining on this issue on ram forum

- Hesperia, CA, USA

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problem #4

May 212023

3500

  • miles
ABS System Failure HCU/ABS Module need to be replaced. This does not only occur on 2017-2018 RAM trucks. Please expand the investigation to include at least 2020 as well. Parts have been discontinued and new ones are not available yet. RAM knows there is a problem. They need to recall this safety issue.

- Frisco, TX, USA

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problem #3

Nov 302022

3500

  • miles
What braking towing a 36-?? 5th wheel Rv steering wheel shakes extremely bad. No issues not towing. Ram dealer could not find anything wrong this has happened from the time I bought the vehicle January 2022 it had 17000 miles to current 35950 miles

- Deerpark , WA, USA

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problem #2

Oct 082022

3500

  • miles
Sudden, catastrophic failure of Hydro Boost Pump Port Tube Assembly resulting in severe loss of steering and braking capability accompanied by high pressure release of flammable power steering fluid into and within engine compartment

- Gatlinburg, TN, USA

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problem #1

Jul 022022

3500

  • miles
Last week this took place: 2020 Ram 3500 Dual rear wheels AISON transmission is outfitted with factory trailer brake module. Was hauling a horse trailer near 30,000 lbs to a horse show, caravaning with crew pulling another horse trailer about the same weight with a 2020 Ram 3500 (Vin #3C63RRML6LG642630 (see separate complaint)). All connections checked before departure. Unlike the other Ram in the caravan, No ABS warning light activated prior to the failure. When braking, no trailer brakes engaged. Then checked hand paddles on the factory trailer brake module and the hand paddles activated the trailer brakes. Took it into the dealership to check codes and they said none appeared or were somehow reset. There was excessive heat during this trip and the failure occurred in both RAM 3500 vehicles during the same travel segment within minutes of the other.

- Weatherford, TX, USA

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