As of today, manufacturer/dealers have failed to comply with repairs based on national recalls. On several appointments, the parts are never received. Manufacturer and dealers are not complying with mandated recalls. Please take action!

- Winter Haven , FL, USA

The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Escondido, CA, USA

The contact owns a 2020 Ram 3500. The contact received a recall notification for NHTSA Campaign Number: 21V398000 (Wheels) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.

- Hotchkiss, CO, USA

We have had the truck a year, it started as pulling to the right, we kept track of tire pressure and there had been no tire pressure differences. The passenger front tire wears unevenly. We have had 2 alignments, we replaced the tires due to severe wear damage and 2 weeks later the tire had significant wear damage again. The front end continues to pull to the right with correct tire pressure and correct alignment.

- North Pole, AK, USA

The TPMS system on my new 2020 Ram 3500 has suffered repeated failures since it was purchased new. The dealership has replaced all 6 sensors (dually) in an effort to fix the issue, no no success. Now, the service writer seems to have accepted the problem as unsolvable. Quick research on social media, and statements made to me by my local service writer lead me to believe this is not an isolated issue. The 2020 Ram seem to all suffer this com loss to some extent. As, this is now a mandated safety feature under the tread act, I'm asking for your assistance. Specifically for my truck, the truck lost communication with one sensor on the day after I bought the truck. Over the course of the next month, it lost and occasionally regained, communication with several of the sensors. But, it never again worked fully of its own Accord. About 6 weeks after purchase, the dealership replaced all 6 sensors. That night all 6 were working. The next morning, the truck had lost communication with two of them. About a week later, a third died. The service writer at my local dealership says its probably a computer problem, not a really a safety issue and he won't know if Ram comes out with a fix. Problem is ongoing.

- Dover, FL, USA