10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
2 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Feb 092023

3500

  • miles
The contact owns a 2022 Ram 3500. The contact received notification of the NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

problem #4

Jan 152023

3500

  • 10 miles
The contact owns a 2022 Ram 3500. The contact stated that the vehicle was purchased brand new. The contact stated while driving at various speeds after the dealer had delivered the vehicle to him, he felt a significant buzzing sensation. The contact stated that the sensation was extremely strong and had caused him and his friend who was occupying the front passenger seat to have headaches. The vehicle was taken to the dealer the next day. The dealer diagnosed that the vehicle was experiencing an extremely High Electric Magnetic Frequency. The dealer took the dash apart and wrapped it in shielding foil to temper the radiation. However, the failure persisted. Chrysler Regional Representative informed the contact that he could continue to drive the vehicle as it was still performing as designed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10.

- Glendale, AZ, USA

problem #3

Sep 252022

3500

  • miles
This vehicle went back to the dealer numerous times and ultimately was surrendered to Chrysler under lemon law. It had ABS braking issues along with trailer brake problems. At about 8000 miles it started having ABS alarms which cause a bunch of other issues that I feel is a serious safety problem. When the ABS system malfunctions it causes the traction control,4 wheel drive, and trailer brake systems to fail as well. I never brought the vehicle home after the last incident in September 2022 as I felt it was totally unsafe to drive especially with the trailer attached.

- Union Grove, WI, USA

problem #2

Dec 112022

3500

  • miles
The vehicle had been parked in the street for several hours. I started the vehicle in order to back it into my driveway for the night and then turned it off (total run time for the operation was most likely under a minute from the time the engine was started until it was shut down). The temperature was relatively cool and I did have to wait for the grid heater to cycle before the engine started. I did not notice any signs, warnings, safety indicators, or dash lights to alert me to any possible problems. Upon exiting the truck I detected a very faint and quickly disipating odor of hot electrical components, similar to a fourescent light ballast that has gone bad. I looked around but didn't see anything. I began retrieving some tools from the rear passenger side of the truck and smelled the same odor but stronger. Over the next 30-40 seconds I began to search for the source and realized that white smoke was now pouring out from under the hood of the truck. I was able to get it to start and pulled it into the street just prior to flames coming from under the hood near the drivers windshield. 911 was contacted as I tried to remove any belongings from the cab. The truck is now a total loss due to fire most likely. The fire and police responded to put the vehicle out but it was almost completely engulfed on their arrival. My insurance company is attempting to gain possession of the vehicle to begin their investigation. The Vehicle has approx 16,900 miles and was Serviced for safety recall Y76 for risk of engine fire on September 21st of 2022. The vehicle had 14,192 miles when it was inspected and passed according to the recall standards at the time. The vehicle has no other history of repairs or service items and has had no other mechanical or electrical problems to date. This was a very close call that could have resulted in the loss of my home, all my possessions, and risked harm to myself and my family if I had not stopped to get tools from the cab.

- North Ridgeville, OH, USA

problem #1

Jan 242022

3500

  • miles
My truck had around 230 miles on it and I experienced a thumping noise from the engine compartment. The thumping disappears once the truck reaches operating temperature and the EGR valve opens. Dodge claims they have no idea what the cause is. Additionally, there is an electrical draw. I have to jump start my truck every morning. The claim it is the amplifier. I pulled the fuse overnight and still had to jump start the following morning. I-€™m getting the run around.

- Spokane, WA, USA