10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
18,193 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Aug 192024

3500

  • miles
The engine stopped while driving with no warning and provided no opportunity to exit the travel lane of the road. No warning lights were illuminated on the dashboard and all gauges appeared normal leading up to the event. This event is extremely frustrating, but I am thankful that it didn't happen on the interstate as there is no telling what the outcome may have been......... Leading up to the event, I had been driving on the interstate around 70mph for about 180 miles since the last restart. I exited the interstate and made it about 3/4 miles on a secondary road and the engine died without warning and the truck came to a quick stop in the lane of travel. No abnormal sounds were observed, just a sudden unwelcome deacceleration that did not provide enough time to exit the lane of travel. It was like stepping on the brakes. I attempted to restart the truck and the starter would not crank the engine and briefly pulled enough voltage to kill all the electronics. I attempted starting it again with a jump box attached and met the same result. The computers freaking out from the low voltage during the starting attempts wouldn't allow me to put the truck in neutral to move it out of the lane of travel. A police officer called for the tow truck on rotation since I was stuck in a live travel lane. The truck was towed to the Dealer on 8/19/2024 after the service department had closed and still would not turn over when removed from the tow truck. There were no signs of any fluids leaking from the truck after the event........ The next day the Service Advisor called and advised there were only 3 codes stored related to low voltage. Truck is waiting for a tech to become available to further investigate.

- Paris, KY, USA

problem #10

Jun 092024

3500

  • miles
I was driving coming to a stop for a red light and it turns green. As I go to press on the gas my dashboard lights up with error codes stating a 4WD System error of some kind. As I go to press on the gas the truck loses power and acceleration and starts making a horrible clunking noise. I took it to the dealer because it seems like a transmission issue. This is a 2022 Ram 3500 with 9300 miles at time of failure. I would hate to see what happens if I was towing a large load to lose power all of a sudden risking my life and others around me. Based on what I have researched it seems like a K1 Snap Ring issue to the T. Waiting on the "official" diagnosis from the dealer.

- Kent, WA, USA

problem #9

Apr 192024

3500

  • miles
The dealer and manufacture have not been able to fix emissions issue. It has cause severe fuel saturation in oil and has cause severe motor damage. No one cares and they brush it off as no big deal.

- Hillsboro, OR, USA

problem #8

Jul 112023

3500

  • 200,119 miles
The contact owns a 2022 Ram 3500. The contact stated while at a stop light, the vehicle would not accelerate, with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the hub one assembly kit and snap ring needed to be replaced. The vehicle was not repaired. The manufacturer was contact but provided no assistance. The failure mileage was 200,119.

- Riverton, UT, USA

problem #7

May 232023

3500

  • miles
I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber

- Middletown , NY, USA

problem #6

Mar 072023

3500

  • miles
hello, on the truck, a review was opened, they took the truck to the dealership, they didn-??t even give us anything in return, since they were in california themselves from new york for another 2 weeks, they waited in line, they said to replace the transmission and something light to do, more than a month has passed, the costs will grow hotel trailer work we don-??t know what to do, they don-??t pick up the phone by the truck, they take 80 thousand each and the attitude is terrible

- Queens , NY, USA

problem #5

Mar 302023

3500

  • miles
Transmission failure while towing a travel trailer on a busy street on a slight incline. While traveling about 45 mph felt a jolt and truck lost power and would not accelerate. Felt like truck was in neutral. Truck would not engage Drive and was completely disabled in the number one lane. Tried to re engage the transmission and had success at engaging a higher gear with slow speed and high RPMs causing the engine and transmission to overheat and possibly start a fire. Safely moved across lanes to shoulder and stopped. The street is 55mph. Cars were slamming on their brakes to avoid colliding into my truck or trailer. This happened on March 30, 2023 and has been at the dealership for repairs since and has not been even inspected yet yet. No indicator or warning lamps prior to failure.

- Temecula, CA, USA

problem #4

Dec 262022

3500

  • miles
DEF warning: see dealer. 125 miles until 5mph max speed. Happened 250 miles to nearest dealer during winter storm in SD and NE. Stranded at night, in storm, in freezing conditions, without available help. This is a potentially fatal situation due to failure of new vehicle despite preparation per vehicle manual. DEF tank 2/3 full, DPF gauge at 0. Eventually towed 135 miles to dealer to have DEF code reset. This is dangerous and very common.

- Torrington, WY, USA

problem #3

Dec 112022

3500

  • miles
The vehicle had been parked in the street for several hours. I started the vehicle in order to back it into my driveway for the night and then turned it off (total run time for the operation was most likely under a minute from the time the engine was started until it was shut down). The temperature was relatively cool and I did have to wait for the grid heater to cycle before the engine started. I did not notice any signs, warnings, safety indicators, or dash lights to alert me to any possible problems. Upon exiting the truck I detected a very faint and quickly disipating odor of hot electrical components, similar to a fourescent light ballast that has gone bad. I looked around but didn't see anything. I began retrieving some tools from the rear passenger side of the truck and smelled the same odor but stronger. Over the next 30-40 seconds I began to search for the source and realized that white smoke was now pouring out from under the hood of the truck. I was able to get it to start and pulled it into the street just prior to flames coming from under the hood near the drivers windshield. 911 was contacted as I tried to remove any belongings from the cab. The truck is now a total loss due to fire most likely. The fire and police responded to put the vehicle out but it was almost completely engulfed on their arrival. My insurance company is attempting to gain possession of the vehicle to begin their investigation. The Vehicle has approx 16,900 miles and was Serviced for safety recall Y76 for risk of engine fire on September 21st of 2022. The vehicle had 14,192 miles when it was inspected and passed according to the recall standards at the time. The vehicle has no other history of repairs or service items and has had no other mechanical or electrical problems to date. This was a very close call that could have resulted in the loss of my home, all my possessions, and risked harm to myself and my family if I had not stopped to get tools from the cab.

- North Ridgeville, OH, USA

problem #2

Aug 022022

3500

  • miles
Diesel Particulate Filter (DPF) Sensor never installed, digital gauge has never read anything but 0%. This can cause issues with regeneration of the DPF that will result in Limp mode.

- Valley Center, CA, USA

problem #1

Jan 242022

3500

  • miles
My truck had around 230 miles on it and I experienced a thumping noise from the engine compartment. The thumping disappears once the truck reaches operating temperature and the EGR valve opens. Dodge claims they have no idea what the cause is. Additionally, there is an electrical draw. I have to jump start my truck every morning. The claim it is the amplifier. I pulled the fuse overnight and still had to jump start the following morning. I-??m getting the run around.

- Spokane, WA, USA