4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,738 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jan 212015

4500 4WD 6-cyl

  • 77,953 miles
Left outer tie rod broke!!! luckily only making a U turn when it happened. Recall is about a year old and still no parts available but Chrysler we will take care of it and have the dealer install factory part that could break again but at least it will get you back on the road again and maybe it will last until we get the correct part.mind you this is a part that could break and cause loss of control of your vehicle and possibly kill someone. While my company truck is sitting broke down and waiting for the local dealer arrigo to call Chrysler back for 5 days and let them know that I can have my truck towed to their shop at my expense for the repair that is being paid for by Chrysler.

- West Palm Beach, FL, USA

problem #3

Dec 082014

4500 6-cyl Diesel

  • miles
The contact owns a 2012 Dodge Ram 4500. The contact received a notification for NHTSA campaign number: 13V527000 (steering) and NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 1/23/15

- Mesa, AZ, USA

problem #2

Dec 042013

4500

  • miles
The contact owns a 2012 Dodge Ram 4500. The contact stated that he received the notification of NHTSA campaign numbers: 13V527000 (steering) and 13V239000 (power train). The contact mentioned that he was concerned for his safety since the manufacturer did not have the necessary parts available in order to repair the vehicle. The dealer was contacted and advised the contact of the delay on receiving the parts. The manufacturer was made aware of the problem. The contact had not experienced a failure.

- Brookville, OH, USA

problem #1

Jan 082014

4500

  • 5,000 miles
The contact owns a 2012 Dodge Ram 4500. He received two recall notices, NHTSA recall 13V239000 power train was received in July 2013; and NHTSA recall, 13V527000, steering was received in January 2014 both recalls indicated he could lose control and crash without warning. He was required to sign a motor vehicle document indicating the vehicle was safe to drive for commercial purposes including carrying a load. He now has limited use of the vehicle due to the potential safety risk stated in both recalls one of which indicated that the front end could fail due to improper welding and the left tie rod many fracture. There are no failures at this time. He was advised by the Chrysler recall center that they will discuss what actions they would take regarding a crash only when or if a crash did occur. The contact is extremely concerned about the safety risk involved.

- Alliance , OH, USA