2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,022 miles

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problem #3

Mar 232021

5500 6-cyl Diesel

  • 100,066 miles
On March 23, 2021, while driving on the highway, I started hearing the same humming noise I heard 8 months ago when I had the transfer case problem. This was the new transfer case the dealership had put in, and all of a sudden there was a loud bang/explosion sound from where the transfer case exploded. I was driving at 60 mph and was not able to brake as I lost the brakes after the transfer case exploded. After about 30 seconds the truck completely turned off and it started slowing down on its own, and after nearly hitting several cars on the highway I was able to pull over on the side of the highway. The engine wiring harness was damaged as was the driveshaft, brake lines and fuel lines. Apparently these Ram transfer cases are faulty... even the tow truck driver that towed me to the nearest dealership said he's had to replace the transfer case on his fleet of tow trucks 3 times, and his Ram trucks were 2019. Is Chrysler going to wait until someone dies before they do something about this problem that apparently has been going on for years now?

- Houston, TX, USA

problem #2

Mar 272020

5500

  • 82,000 miles
I have a 2018 Ram 5500 and was driving up the interstate working in my truck at posted speed and the truck started to make a very loud noise and boom! the truck bucked like I had hit a solid wall. The trucks indicator light for airbags had came on, but didn't deploy even though I hadn't actually hit anything, thankfully. Come to find out after having to get a tow to the dealership the transfer case had exploded and came apart which made the driveshaft break loose and come through the floorboard. Who knows what all damage was done because the truck sat at dealership for 6 business days before they even made an attempt to look at it. When I would call I was just pushed to the next day. Then when someone had finally got back with me I was told that Chrysler was wanting specific information, such as maintenance record, tools that would have been used. I should tell you that this truck has 82K miles on it, so it should still be covered under original warranty. Well, Chrysler has refused to stand behind their product. I was suckered into all the great boasting about how tough these trucks are. I was dumb enough that I've bought 4 Ram products, because I've always been a fan and proud to drive a Dodge product. Who would have thought Chrysler would have the audacity to claim they had one of the best products and then not stand behind a loyal consumer.

- Tallmansville, WV, USA

problem #1

Jan 122019

5500

  • 7,000 miles
My truck from new gad turbo exhaust manifolds kept warping breaking bolts in the head everytime my radio quits and reboots and glitches after truck updates runs poorly with excessive egt and dealers tefused to do anything for me kept tellin me they didnt have proper tech or tools or was told all was nornal and my frint 19.5 wheel cracked in the middle with no impact or tire dammage radio wuits and freezes reboots several timex a day

- Batesville, AR, USA