10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Apr 222023

5500

  • miles
Received notice 8 months ago that the electrical relay that is used for grid heater when starting the vehicle may catch fire causing the entire vehicle to burn to the ground. I contacted RAM immediately and they stated there is no fix available. 8 months later I contacted RAM again and they stated that a fix was in the works but not available to me. I later contacted a dealer to buy a new truck and found they had a stop sell on RAM trucks and the fix was made available to them so the trucks can be sold. RAM should be taking care of trucks already sold and are on the road first not trucks waiting to the sold on the lot. Those are the vehicles that risk public safety. There is no risk with unsold truck sitting idle in dealer parking lots other than profits. RAM is colluding with their dealerships to sell truck at the risk of public safety. NHTSA is warned by this complaint that they will be found lax in enforcement if they do not require RAM to correct sold truck first. I have contacted by Senator and notified him of the concern with NHTSA. I currently have to park my truck on the street as required by RAM in their recall notice and my insurance premiums increased as a result.

- Newark, DE, USA