10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,504 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #2

Apr 282017

ProMaster 6-cyl

  • 1,508 miles
NHTSA safety recall 17V-108 campaign 144 lp hose! purchased the travato on April 28th when recall was already in affect the repair recall was not fixed but they delivered the vehicle to me knowing this! got a recall notice from them on May 8th (cert mail) telling me of the recall. I have made arrangements for repairs on May 19th must drive it to tampa fl from jacksonville fl at my time no expense. Will it be safe to drive and do I have any grounds for compensation in this matter! lazy day service manager said they did not have time to fix it before it was delivered to me? thank you for listing! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Jacksonville, FL, USA

problem #1

Feb 172017

ProMaster

  • 3,500 miles
My 2017 Dodge Ram Promaster's accelerator stuck when my vehicle was placed in reverse causing the vehicle to accelerator at full throttle and hit a steel guard pole cause major damage to the rear end. When it was placed in drive to move forward off the guard pole it accelerated at full throttle again crashing into a steel fence and gate pole causing major damage to the front of vehicle. The vehicle has less than 4000 miles. We were not turning. The movement was strait forward and backward in a strait line motion. Fortunately we were in a parking lot at our office when this happened. The vehicle has not been repaired and is still in the defective condition because as of yet we have not filed an insurance claim. This occured at approximately 4:30 P.M. on 2/17/17. The accident was also caught on video.

- Memphis, TN, USA