5.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,300 miles

About These NHTSA Complaints:

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problem #6

Aug 252021

ProMaster

  • miles
We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their "heavy duty" bulbs. These bulbs seem to last about 1 year. They have a 2 year warranty on original purchase, so after 2 years we have to pay again. This last time the bulb blew it also melted the housing the bulbs sits in. We were required to replace the assembly and the bulbs. I believe Dodge has a voltage issue causing premature bulb failure and now creating a fire hazard. Headlights should not burn out in a year!

- Jamestown, OH, USA

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problem #5

Nov 232020

ProMaster

  • 44,800 miles
The headlamps have been replaced multiple times, way more than they should need. We replaced the drivers side low beam in December 2019, April 2020 and now it is it out again - November 2020. In addition, there are no warning lights to let the driver know the low beam light is out. Our vehicle only has 44800 miles on it. Please investigate as head lanps are expensive.

- Newry, SC, USA

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problem #4

Feb 212020

ProMaster

  • miles
Headlight bulbs and sockets are burning out changed out both sides within less than 6 months of each other. Last week right headlight bulb in a week the left side went out"??"

- Davie, FL, USA

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problem #3

Jul 222019

ProMaster

  • 1,000 miles
The contact owns a 2017 Ram Promaster 1500. The contact stated that the driver's door hinge was detached and the rear door latch was fractured and failed to open or close. In addition, the passenger side sliding door was fractured. Furthermore, while driving, the driver's side headlight became inoperable without warning and a "light out" message was displayed. The vehicle was taken to ferman Chrysler Jeep Dodge Ram tampa (24314 fl-54, lutz, fl 33559, (813) 929-2400) where it was diagnosed that the door's a frame was detached from the hinge and the headlights were out. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59674601. The contact was referred to the local dealer. The failure mileage was 1,000.

- Tarpons Springs, FL, USA

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problem #2

Jul 182019

ProMaster

  • 42,000 miles
Continually blows headlights on either side for no apparent reason. I have replaced all of them, including the brights

- Burton, MI, USA

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problem #1

Jan 062019

ProMaster

  • 22,000 miles
Headlights go out every 30 days, in the middle of the night, while on the highway in the middle of a snow storm, rain storm etc...

- Gastonia, NC, USA

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