10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Our 2018 Promaster van was idling in our driveway in park, no emergency brake on as I ran across the front of it to grab a shirt/pants for the cleaners. It was hot and wanted the van to cool off in August in el dorado hills, ca. The van which was pointing downhill towards our backyard and I was in the house and back out in 30 seconds and the van moved on itself down the hill, through the backyard into my neighbors property into a oak tree. When I got down with my neighbor, a retired policemen, verified it was still in park. This was a total loss for us and need Dodge to respond on helping us recover our losses.
- El Dorado Hills, CA, USA
The contact owns a 2018 Ram Promaster. When the vehicle was started and shifted into drive, the gear downshifted without warning. Also, the check engine warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 11,000.
- Garland, TX, USA
- Normandy Park, WA, USA