10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 262024

ProMaster

  • miles
The vehicle shifts out of park on its own, it has rolled down my drive and hit my Mercedes. This has happened several times, the stevens creek Ram Dodge dealer in san jose told me, there is a recall on the computer causing the malfuntion for vehicles mfg from July 2018 to 2022, but according to my VIN its not a recall, only the shift cable, VIN [xxx]. however my date of mfg is July 2018, and should to fall in the recall event 44A yes stevens creek Dodge checked it, they will only repalce shift cable no warning lamps come on, but the check engine lights stays on information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- San Jose, Ca, CA, USA

problem #3

Nov 152019

ProMaster

  • 15,000 miles
There are 2 outstanding recalls with no response from Dodge or dealer for: VB2/NHTSA 19V-818 (15nov2019) -engine cooling fan and W00/NHTSA 20V-036 (23 Jan 2020) -shift cable recalls, the dealer larson Dodge puyallup, wa has been unresponsive. I am still paying pymts and afraid to drive the van. There are no updates to the recall parts/corrective actions. There has been no other updates or correspondence from Dodge re: These recalls and what I cancan't do with the van (drive it, or not; under what conditions, etc...).

- Normandy Park, WA, USA

problem #2

Aug 242019

ProMaster

  • 29,000 miles
Our 2018 Promaster van was idling in our driveway in park, no emergency brake on as I ran across the front of it to grab a shirt/pants for the cleaners. It was hot and wanted the van to cool off in August in el dorado hills, ca. The van which was pointing downhill towards our backyard and I was in the house and back out in 30 seconds and the van moved on itself down the hill, through the backyard into my neighbors property into a oak tree. When I got down with my neighbor, a retired policemen, verified it was still in park. This was a total loss for us and need Dodge to respond on helping us recover our losses.

- El Dorado Hills, CA, USA

problem #1

May 232019

ProMaster

  • 11,000 miles
The contact owns a 2018 Ram Promaster. When the vehicle was started and shifted into drive, the gear downshifted without warning. Also, the check engine warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 11,000.

- Garland, TX, USA