10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.
- Wilmington , NC, USA
Vehicle Electronic throttle control had a malfunction and system went into limp mode on a highway at highway speeds of 70mph. The engine destroyed itself instead of limping. Lost power and almost got hit by a semi truck and other vehicles when this happened. Ended up getting a used engine due to current remanufacture costs etc. Total cost out of pocket because the dealership lied about my warranty and what was covered and for how long was around $7,000 parts lanor etc. Limp mode is dangerous and the way it happened on a highway could have gotten me or others seriously hurt or killed. Also now there is an electrical error code P0482 which is electronic coller fan issue other rams are having. All vehices in this series that have the recalled fan should be included the 2018 has issues but no recalls but has the same components of other recalls.. doesn't make sense.
- Mcclure, PA, USA
My Ram Promaster van is NOT covered under the existing cooling fan recall but has the exact same problem! The dealership has seen the vehicle three times while it was under warranty and did not report that the drivers side cooling fan was not working! Now they tell me that the warranty has expired due to time. I took it to an independent shop for repairs. The cooling fans are made by Mahle in Spain. Part number LB498001 manufactured 2/2/2018 10:20 No. 0010481 Part number LB480002 manufactured 6/2/2018 16:48 No. 0010773. The independent shop told me that the fan was drawing too much voltage and melted the resistor. This is the same issue as the recall. How is it that my vehicle is excluded? In my opinion this recall needs to be expanded! https://static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V818-3007.PDF https://static.nhtsa.gov/odi/rcl/2019/RCRIT-19V818-5515.pdf https://static.nhtsa.gov/odi/rcl/2019/RCRIT-19V818-4026.pdf
- Nashville, TN, USA
Cooling fans locked causing smoke from under engine. Artioli Dodge is telling me this is not a warranty or recalled repair
- Springfield , MA, USA
It has been over six months since this recall was issued, and fca has not provided any information or timeline for repair! nor have they found a fix for the transmission problem recall 20V-036! I cannot safely drive this vehicle and it is quickly losing value. Please make fca fix or buy back these defective vehicles. Nov 15,2019 manufacturer recall numbervb2 NHTSA recall number19V-818 recall statusrecall incomplete, remedy not yet available summary a cooling fan stall / seizure event could lead to electrical overloading of the fan motor potentially resulting in the thermal degradation of the brush housing, which may lead to a vehicle fire. Safety risk a vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage. Remedy replace the engine cooling fan module.
- Fraser, CO, USA
Poor seal at windshield allowing water to enter into engine bay and electrical. Engine dies out when driving while raining, headlights blow and need to be replaced. Electrical problems since water is always getting into engine bay. Dealer says its common and is nothing they can do about it.
- Hilo, HI, USA
I bought a Ram pro 2500 in April 2018. I start my business as an owner-operator and started driving on highways (interstate delivery). After 2 weeks, the navigation, light and sometimes behind the straight wheel dashboard screen started to turn off (while I was driving and using navigation). After that cigarette litter didn't work anymore. I contact the service shop and took the car to them, they said it is not a big deal and they switched the fuse or maybe fuses. I start again my business. This time, daytime running light start to not work and after a few days my check engine light popped up. I took the car to the Dodge dealership service shop (where I bought the car) first-day I was told this is not a big deal, and it will be fixed soon. After 3 days they contact me and told me: The cylinder head needs to be replaced and some other works! (really a Ram pro 2500 after 6 months need to replace the cylinder head!!!!). I said I have no knowledge about the car just please fix the car. Anyway, after 20 days I was told that the car is ready. Last Saturday I went to pick up my car, but it was only 2 miles since I drove, service engine light popped up again. I went back to service shop (as I mentioned Dodge dealership service shop), they reset the service engine light and said it is good to go. I hit the road toward my home, after exactly 6 miles check engine light turned on again. I took the car back to the service shop. I was told, leave the car until Monday. Today (Monday after 24 days) they called me and told me the car has a new issue that will cost me a $520 more to be repaired. After all, this car is my income. I bought this van brand new with hopping to not to go to the shop and not to stop my income, but now, after only 6 months I crossed with lots of payment which are not due yet and have no car nor income nor hope. Moreover, every day more problem and more charge!
- Tracy, CA, USA
- Sanbornville, NH, USA