5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,307 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Dec 222022

ProMaster

  • miles
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went out in intersection. Police helped push van out of traffic.

- Wilmington , NC, USA

problem #6

Mar 032022

ProMaster

  • miles
Vehicle Electronic throttle control had a malfunction and system went into limp mode on a highway at highway speeds of 70mph. The engine destroyed itself instead of limping. Lost power and almost got hit by a semi truck and other vehicles when this happened. Ended up getting a used engine due to current remanufacture costs etc. Total cost out of pocket because the dealership lied about my warranty and what was covered and for how long was around $7,000 parts lanor etc. Limp mode is dangerous and the way it happened on a highway could have gotten me or others seriously hurt or killed. Also now there is an electrical error code P0482 which is electronic coller fan issue other rams are having. All vehices in this series that have the recalled fan should be included the 2018 has issues but no recalls but has the same components of other recalls.. doesn't make sense.

- Mcclure, PA, USA

problem #5

Jul 072021

ProMaster

  • miles
Cooling fans locked causing smoke from under engine. Artioli Dodge is telling me this is not a warranty or recalled repair

- Springfield , MA, USA

problem #4

Nov 152019

ProMaster

  • 15,000 miles
There are 2 outstanding recalls with no response from Dodge or dealer for: VB2/NHTSA 19V-818 (15nov2019) -engine cooling fan and W00/NHTSA 20V-036 (23 Jan 2020) -shift cable recalls, the dealer larson Dodge puyallup, wa has been unresponsive. I am still paying pymts and afraid to drive the van. There are no updates to the recall parts/corrective actions. There has been no other updates or correspondence from Dodge re: These recalls and what I cancan't do with the van (drive it, or not; under what conditions, etc...).

- Normandy Park, WA, USA

problem #3

Nov 192019

ProMaster 6-cyl

  • miles
It has been over six months since this recall was issued, and fca has not provided any information or timeline for repair! nor have they found a fix for the transmission problem recall 20V-036! I cannot safely drive this vehicle and it is quickly losing value. Please make fca fix or buy back these defective vehicles. Nov 15,2019 manufacturer recall numbervb2 NHTSA recall number19V-818 recall statusrecall incomplete, remedy not yet available summary a cooling fan stall / seizure event could lead to electrical overloading of the fan motor potentially resulting in the thermal degradation of the brush housing, which may lead to a vehicle fire. Safety risk a vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage. Remedy replace the engine cooling fan module.

- Fraser, CO, USA

problem #2

Apr 242019

ProMaster

  • 99,000 miles
The contact owns a 2018 Ram Promaster 2500. When the vehicle was started, an abnormal knocking sound was heard coming from the engine. The vehicle was taken to frank fletcher Dodge Chrysler Jeep (located at 3314 stadium blvd, jonesboro, ar 72404, (870)277-2011) where it was diagnosed that the engine needed to be replaced. A separate obd scan showed that there was a misfire on cylinder number 2. the vehicle was not repaired. The manufacturer was informed of the failure. The contact was also informed that the vehicle was outside of the warranty period. As a result, there would be a 48 hour period before a determination would be made as to whether additional assistance would be offered. The approximate failure mileage was 99,000.

- Colorado Springs, CO, USA

problem #1

Aug 152018

ProMaster

  • 150 miles
Poor seal at windshield allowing water to enter into engine bay and electrical. Engine dies out when driving while raining, headlights blow and need to be replaced. Electrical problems since water is always getting into engine bay. Dealer says its common and is nothing they can do about it.

- Hilo, HI, USA