10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Sep 302018

ProMaster

  • miles
I bought a Ram pro 2500 in April 2018. I start my business as an owner-operator and started driving on highways (interstate delivery). After 2 weeks, the navigation, light and sometimes behind the straight wheel dashboard screen started to turn off (while I was driving and using navigation). After that cigarette litter didn't work anymore. I contact the service shop and took the car to them, they said it is not a big deal and they switched the fuse or maybe fuses. I start again my business. This time, daytime running light start to not work and after a few days my check engine light popped up. I took the car to the Dodge dealership service shop (where I bought the car) first-day I was told this is not a big deal, and it will be fixed soon. After 3 days they contact me and told me: The cylinder head needs to be replaced and some other works! (really a Ram pro 2500 after 6 months need to replace the cylinder head!!!!). I said I have no knowledge about the car just please fix the car. Anyway, after 20 days I was told that the car is ready. Last Saturday I went to pick up my car, but it was only 2 miles since I drove, service engine light popped up again. I went back to service shop (as I mentioned Dodge dealership service shop), they reset the service engine light and said it is good to go. I hit the road toward my home, after exactly 6 miles check engine light turned on again. I took the car back to the service shop. I was told, leave the car until Monday. Today (Monday after 24 days) they called me and told me the car has a new issue that will cost me a $520 more to be repaired. After all, this car is my income. I bought this van brand new with hopping to not to go to the shop and not to stop my income, but now, after only 6 months I crossed with lots of payment which are not due yet and have no car nor income nor hope. Moreover, every day more problem and more charge!

- Tracy, CA, USA