The contact owns a 2019 Ram 2500 Promaster. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Valdosta, GA, USA

The contact owns a 2019 Ram 1500 Promaster. The contact stated that while her husband was driving at approximately 40 MPH, the vehicle was shaking and making an abnormally loud grinding noise. The contact-??s husband stated that the ABS and ESC warning lights were illuminated. The contact's husband pulled over, turned the vehicle off, and had it towed to a dealer. The local dealer diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated that prior to the failure the vehicle was not able to shift into reverse(R) for more than a year. The contact stated that the day the vehicle was picked up from the dealer, on the trip back to the residence the transmission began to make loud abnormal grinding noises, and the vehicle was shaking and jolting into the next gear. The contact stated that her husband had the vehicle towed to an independent mechanic. The independent mechanic diagnosed the vehicle and performed repairs on the transmission which allowed the vehicle to move forward. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.

- Brookfield, CT, USA

The contact owns a 2019 Ram Promaster 2500. The contact stated that the vehicle failed to reverse as needed with the check engine warning light illuminated. The contact then received notification of NHTSA Campaign Number: 23V301000 (Power Train) however, the part to do the recall repair was unavailable. Several unknown dealers were notified of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 65,000. Parts distribution disconnect.

- Seattle, WA, USA

The contact owns a 2019 Ram Promaster. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

Mopar website says parts are available, but dealer says they are on back order with no ETA

- Mesquite, TX, USA

Called local dealer to have repair done, they put me on the list because they did not have the parts, said they would call to set up my appointment when it came in. This was almost two years ago and i have not got the call yet. It was Huntington Beach Chrysler, Dodge, Jeep, Ram.

- Huntington Beach, CA, USA

Around 4,000 miles my brand new van died on me going up a small incline round around a small curve. I lost all power and a head on vehicle almost hit me head on because I list all power, I lost power steering, I lost braking power and I and my dad almost died because I was veering off a cliff. I restarted the vehicle and was able to return the vehicle to the road. At around 5,000 miles my air bag light came on for a half of a day driving. I have had radiator fluid smell and leaking. At 5,600 miles the Ram dealer said I have a hole in my radiator and my vehicle has to wait in their shp for 30 days until they can get the new radiator. They don't know why it died on me.

- Phoenix, AZ, USA

We have contacted Ram and our local dealer multiple times. Dealer says they are not receiving parts for recall W00. Ram says they are sending a limited number. We were #10 on the dealer repair list a month ago. Now we are 15. Ram and the dealer need to step up and get this issue fixed for all Ram 3500 owners now.

- Mesa, AZ, USA

A reputable rv dealership in brownstown, mi sold and delivered to me on 12 March 2020 a new 2020 winnebago travato integrated onto a 2019 Ram Promaster chassis. At the time of delivery there was an active safety recall posted by fca in January of 2020 on the chassis. I was not informed of the recall by the dealership which is in violation of federal law, 49 usc S 30112. I found out about the recall and informed the dealership. They claimed they did not know about the recall. According to fca, there is no remedy for the recall (transmission shifter cable). The dealership seems unconcerned they violated the law and is "now" only interested in getting the recall repaired once fca has the remedy.

- Grosse Ile, MI, USA

NHTSA recall number: Opens new window takes away from VIN lookup section>20V-036recall date: January 23, 2020 manufacturer recall number: W00 manufacturer is not providing a remedy in a timely manner.

- Reno, NV, USA

My vehicle has been recalled for a safety issue W00 20V-036. There is no engineering fix yet designed. Winnebago/Dodge and it's associated dealers are still selling the vehicle despite the recall while owners wait for corrective measures.

- Port St. Lucie, FL, USA