8.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,271 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Oct 032022

ProMaster

  • miles
Mopar website says parts are available, but dealer says they are on back order with no ETA

- Mesquite, TX, USA

problem #6

Jul 012020

ProMaster

  • miles
Called local dealer to have repair done, they put me on the list because they did not have the parts, said they would call to set up my appointment when it came in. This was almost two years ago and i have not got the call yet. It was Huntington Beach Chrysler, Dodge, Jeep, Ram.

- Huntington Beach, CA, USA

problem #5

Sep 142020

ProMaster

  • 4,000 miles
Around 4,000 miles my brand new van died on me going up a small incline round around a small curve. I lost all power and a head on vehicle almost hit me head on because I list all power, I lost power steering, I lost braking power and I and my dad almost died because I was veering off a cliff. I restarted the vehicle and was able to return the vehicle to the road. At around 5,000 miles my air bag light came on for a half of a day driving. I have had radiator fluid smell and leaking. At 5,600 miles the Ram dealer said I have a hole in my radiator and my vehicle has to wait in their shp for 30 days until they can get the new radiator. They don't know why it died on me.

- Phoenix, AZ, USA

problem #4

Jan 232020

ProMaster 6-cyl

  • 21,000 miles
We have contacted Ram and our local dealer multiple times. Dealer says they are not receiving parts for recall W00. Ram says they are sending a limited number. We were #10 on the dealer repair list a month ago. Now we are 15. Ram and the dealer need to step up and get this issue fixed for all Ram 3500 owners now.

- Mesa, AZ, USA

problem #3

Mar 122020

ProMaster 6-cyl

  • miles
A reputable rv dealership in brownstown, mi sold and delivered to me on 12 March 2020 a new 2020 winnebago travato integrated onto a 2019 Ram Promaster chassis. At the time of delivery there was an active safety recall posted by fca in January of 2020 on the chassis. I was not informed of the recall by the dealership which is in violation of federal law, 49 usc S 30112. I found out about the recall and informed the dealership. They claimed they did not know about the recall. According to fca, there is no remedy for the recall (transmission shifter cable). The dealership seems unconcerned they violated the law and is "now" only interested in getting the recall repaired once fca has the remedy.

- Grosse Ile, MI, USA

problem #2

Apr 092020

ProMaster

  • miles
NHTSA recall number: Opens new window takes away from VIN lookup section>20V-036recall date: January 23, 2020 manufacturer recall number: W00 manufacturer is not providing a remedy in a timely manner.

- Reno, NV, USA

problem #1

Mar 092020

ProMaster

  • 4,900 miles
My vehicle has been recalled for a safety issue W00 20V-036. There is no engineering fix yet designed. Winnebago/Dodge and it's associated dealers are still selling the vehicle despite the recall while owners wait for corrective measures.

- Port St. Lucie, FL, USA