6.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,347 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Feb 162023

ProMaster

  • miles
When it rains water runs into the engine compartment and all of my wiring is dripping water. The service manager told me that they see this problem a lot and that they don't know how to fix it. I have looked online and there are many people complaining about this. Most people think it is the cowl leaking on the bottom of the windshield. I feel like if my wiring gets wet enough that I will have a malfunction.

- King City, CA, USA

problem #5

Feb 072022

ProMaster

  • miles
The coolant system has been repaired by a Ram certified dealership for the same issue 3 times with current mileage at 17,000. The coolant continues to leak out. We have a fleet of 30 Promaster 1500 and 2500 vans and all of them have coolant leaking issues with 4 requiring engine replacements because of overheating. Sometimes there are warning lamps to let us know to pull over, sometimes not and then it's too late. Please address this asap!

- Syracuse, NY, USA

problem #4

Sep 142020

ProMaster

  • 4,000 miles
Around 4,000 miles my brand new van died on me going up a small incline round around a small curve. I lost all power and a head on vehicle almost hit me head on because I list all power, I lost power steering, I lost braking power and I and my dad almost died because I was veering off a cliff. I restarted the vehicle and was able to return the vehicle to the road. At around 5,000 miles my air bag light came on for a half of a day driving. I have had radiator fluid smell and leaking. At 5,600 miles the Ram dealer said I have a hole in my radiator and my vehicle has to wait in their shp for 30 days until they can get the new radiator. They don't know why it died on me.

- Phoenix, AZ, USA

problem #3

Feb 172021

ProMaster

  • 47,000 miles
We have 3 Ram Promasters and all 3 have an oil leak at the oil cooler, costing over $800 each to have repaired. Again, all 3 have had the same issue resulting in over $2,400 in repairs.

- Stigler, OK, USA

problem #2

Dec 162019

ProMaster

  • 5,600 miles
When I take my foot off the accelerator and put it on the brake the car slows down but then starts to accelerate again. On a city street at a stop sign/light. A light will briefly flash on dash that says "hill holder - see service". I've taken it to be checked. They drove it and could not duplicate. This only happens intermittently so that diagnostic is not going to tell anything.

- Huron, OH, USA

problem #1

Dec 122019

ProMaster

  • 5,480 miles
Vehicle accelerates when foot is on the brake and off the accelerator pedal. Light comes on that says 'service ' hill holder'

- San Francisco, CA, USA