10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I received notice of a recall in June 2023. I contacted every nearby dealership in my area. None of the company service centers was able to complete the recall service. Because my vehicle has been converted into a motorhome (by a RAM approved upfitter), it is heavier that the standard vehicle and they told me they do not have the proper equipment to complete the anticipated repairs. I called the RAM custom service center and they were unable to locate a dealership to help me and unwilling to authorize reimbursement if I had the repairs completed by another qualified mechanic. After postponing any more follow-up, I received a second recall notice just recently. I again called the same dealers hoping to find a capable service center. They are all still unable to complete the repairs. After spending another 40+ minutes talking with a RAM customer service associate, they eventually told me that I could have the repairs performed and request a reimbursement - but that would not guarantee they would pay the costs of the repairs. I would like RAM to authorize me to have the repairs completed by a qualified mechanic and guarantee I will be reimbursed for the repairs related to the two recalls.
- San Mateo, CA, USA
Rear view camera is upside down. Flipped by it self. Can't find any fix on
- Langhorne , PA, USA
The Carefree motorized awning self-deployed at highway speeds (approximately 45 mph). The vinyl awning material sheared from the metal end bar deploying it as a flying projectile. One of the support bars broke and slammed into the side of the van/RV.
- Gray Court, SC, USA
House AGM battery charging system Hydrogen Sulfide out gassing issue. CO alarm trips while charging from shore power connection. Xantrex XC 2000 Inverter charger is improperly located directly on top of the 330Ah AGM battery. System is located in a sealed bed base platform with limited ventilation. My 2021 Coachmen Nova is out of OEM warranty. The vehicle has not been inspected by Coachmen or dealership. I'm aware of other Owner's having similar issues with at least one catastrophic battery failure.
- Gilbert, AZ, USA
The design in the cab and placement of the cup holders create a safety hazard. The cup holders are right near the floor causing the driver to remove their eyes from the road to get their cup, and even a split second with your eyes off the road could cause an accident. They need to raise the cup holders on the dashboard area and front of the vehicle higher for safety. Reaching down is equally as dangerous as texting and driving at the same time. It is only a matter of time before someone reaches down for their cup and has an accident with the poor design and placement of the cup holders. Nothing has happened yet because I recognize the danger of the design and placement and will not use that vehicle feature until they find a way to correct it. I took delivery of the vehicle last week, I ordered it in January and they built it. 07/12/2019 I noticed the issue when I picked the vehicle up from the dealer.
- Astoria, OR, USA
- Portland, ME, USA