10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 400 miles
- Total Complaints:
- 1 complaints
Most common solutions:
- not sure (1 reports)
This problem may be covered under warranty. Ask your Ram dealer.
10.0
really awfulThis problem may be covered under warranty. Ask your Ram dealer.
At 400 miles the check engine light came on. Local dealer scanned and found 3 codes. They were; PO300 Multiple cylinder misfire, PO175 Fuel system 2/1 rich, and PO152 O2 sensor2/1 circuit high. After check and clearing codes, I cranked the vehicle to leave the dealership and the battery light lit up. I drove it home (approximately 12 miles) and it stayed illuminated until I shut the van off. I drove the van 35 miles on a call and it did not come on. While returning from the call the battery once again illuminated and stayed on. I made it home with the MIL light flashing. I called Ram customer service and they had the van taken on a roll back to a dealership. That was July 1 2014. It is now the 9th of Jul 2014 and I still have no van and no answer to what is wrong with my van. Customer service is of no help. I finally talked to a supervisor (Natasha) about my case, (case #25245063). She talked to dealership and told me that they were working on it. Not what is wrong with the van, or when I might expect it back, but they are working on it. Didn't help my screwed over feelings any. Customer service for Ram Promaster is a sad joke. Hopefully this problem will continue and I can give them the van back under the Arkansas Lemon Law. I like the features of the van but have no confidence in it or the support team built around it. I will never buy another Dodge, Chrysler, or Ram product.
- Dale S., El Dorado, AR, US