9.6

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
800 miles

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problem #1

Apr 052016

ProMaster City

  • 800 miles
After first purchasing we noticed it tends to surge forward or stall out from time to time, and on a few occasions when putting it into drive, it sounds like a sledge hammer hit the engine. I have been to and called the local dealer in dunn nc and told them the issues and asked if the several recall notices I have gotten cover the issues we've have been experiencing. I was told we don't have the parts you need, don't worry you will get a letter to bring it in when parts are available. We got the first notice several months ago, and have 4 notices now. On one occasion I almost hit a building when the engine lagged and then surged unexpectedly. Seems no one wants to address issue or they have just been putting this off trying to wait til warranty is over.

- Lillington, NC, USA