4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,742 miles

About These NHTSA Complaints:

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problem #6

Sep 052020

ProMaster City

  • 27,000 miles
Last Oct./Nov. I had to have the left axle cv joint replaced in my Ram Promaster city while in Arizona. Yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local Dodge dealer did the work. I am worried about the safety of this vehicle. Both times this happened I was away from home traveling on interstate highways

- Bonita Springs, FL, USA

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problem #5

Jun 132019

ProMaster City

  • 37,000 miles
Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, ABS, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.

- Brookline, NH, USA

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problem #4

Jun 282018

ProMaster City

  • 46,453 miles
Cooling fan and relay blew at 46000 miles. Cooling fan bearings went and seized, cooling fan relay no good. Dealer would not warranty because it was over 36000 miles. From what I read on forums, this is a common issue with this van and they are aware of it, yet they have not recalled any. I first discovered this issue while idling in traffic. I called the dealership and they weren't much help, I week later the fan seized and the check engine like came on pushing a code for the fan 2 control system.

- Tolland, CT, USA

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problem #3

Feb 222018

ProMaster City

  • 38,000 miles
Cooling fan failure, cooling fan does not operate after vehicles water temp gets high, vehicle will overheat if stationary ie sitting in traffic 38,000 miles when problem started replace cooling fan relay once already problem not corrected

- Wilmington, NC, USA

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problem #2

Mar 252017

ProMaster City

  • miles
Car get stuck in 8th gear. I tried to shift manually, car shows gear change but it is still in 8th gear. Have to stop, put neutral and shift reverse then the gears get unlock and transmission starts shifting. Good for 20 miles, then same thing happened again. Car has 10550 miles, bought it with 6,500.

- Mclean, VA, USA

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problem #1

Jul 062016

ProMaster City

  • miles
The contact owns a 2016 Ram Promaster city. The contact received notification of NHTSA campaign number: 16V202000 (electrical system, power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Spokane, WA, USA

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