3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,657 miles

About These NHTSA Complaints:

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problem #8

Nov 012021

ProMaster City

  • 85,000 miles
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.

- Cincinnati, OH, USA

problem #7

Jun 062020

ProMaster City 4-cyl

  • 101,700 miles
Ignition key is locked in the ignition and won't come out in the off position

- Warriors Mark, PA, USA

problem #6

Jan 262020

ProMaster City

  • 72,400 miles
Battery died, put in new battery, key will not turn ignition

- Red Bluff, CA, USA

problem #5

Aug 242018

ProMaster City

  • 33,000 miles
Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because I have experienced this 10 times in the past two weeks.

- San Marcos, CA, USA

problem #4

Jun 282018

ProMaster City

  • 46,453 miles
Cooling fan and relay blew at 46000 miles. Cooling fan bearings went and seized, cooling fan relay no good. Dealer would not warranty because it was over 36000 miles. From what I read on forums, this is a common issue with this van and they are aware of it, yet they have not recalled any. I first discovered this issue while idling in traffic. I called the dealership and they weren't much help, I week later the fan seized and the check engine like came on pushing a code for the fan 2 control system.

- Tolland, CT, USA

problem #3

Mar 132017

ProMaster City 4-cyl

  • 8,200 miles
The contact owns a 2016 Ram Promaster city. While driving various speeds, the speedometer was not illuminated properly and could not be read by the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8,200...updated 06/08/17

- Pavares, FL, USA

problem #2

Dec 132016

ProMaster City

  • 2,500 miles
The contact owns a 2016 Ram Promaster city van. While driving approximately 40 mph, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

- Bandon, OR, USA

problem #1

Jul 062016

ProMaster City

  • miles
The contact owns a 2016 Ram Promaster city. The contact received notification of NHTSA campaign number: 16V202000 (electrical system, power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Spokane, WA, USA