7.7
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving on the expressway and the electrical gages started acting erratic then the motor turned off while driving. When the vehicle turned off we lost all control of the vehicle at 70 MPH. We hit the brakes hard causing traffic issues and stopped in traffic and could not move and had to call a tow truck to move the vehicle. Towed the vehicle to the dealer that said the motor was bad and that FCA would have to replace it. We were told prior to this happening that the van had recalls but ours was fine.
- Davison, MI, USA
When driving down the hill of our neighborhood road, while approaching the stop sign to turn onto the main road, the van stalled. With no advanced notice, the vehicle lost all ability to accelerate, brake and turn. This resulted in the van stopping halfway into the middle of the main road. This is the second time that this issue has occurred. The first time the car was towed to the dealership and they had it for 2 weeks to 'just do an oil change'. Knowing oil is the cause for the unsafe "safety mechanism" to be triggered we added a couple of quarts until the vehicle was able to start and drove it back up the hill to our home.
- Wolfeboro, NH, USA
Radiator fan has failed at 57,000 miles causing my engine to overheat.
- Charlotte, NC, USA
The low oil sensor does not give any type of warning, message, or store a fault code in the vehicle. This vehicle is normally driven by my wife or daughter. On 2 occasions the vehicle has been in motion coming up to a stop sign and when the brakes were applied the vehicle died and would not restart. After a period of time, approximately 15 minutes in the first case, the vehicle was able to be restarted. The vehicle was taken to the local Dodge/Ram dealer. The vehicle was checked for fault codes and none where found, and the vehicle was performing normally at this time. Upon speaking with the service advisor about what occurred, he informed me that most likely it was the low oil sensor. He informed me that on this vehicle the low oil sensor does not display a message or set a code, it simply shuts off the motor. He said the sensor could be activated by a braking action, and in that case it would shut off the engine with no warning. He said after a period of time when the oil settled back on the sensor the vehicle would restart with no issue. In the second case, the vehicle was approaching a stop sign when the vehicle in front of it braked hard unexpectedly. When the brakes were applied, the engine shut off, power steering and brakes were lost and almost resulted in a rear end collision with the vehicle in front of it. In this case, the vehicle would not restart until additional oil was added. Luckily in both cases this occurred in low speed residential area streets. But, if this occurred in a highway or higher speed setting the results could have been much worse. Higher speeds, unexpected braking, vehicle loss of control. The oil consumption on this vehicle is outrageous. I did have the oil consumption recall test performed on this vehicle, but I do not feel that it was conducted properly by the dealer. And I am told that they will not re-perform the test.
- Tyler, TX, USA
- Alameda, CA, USA