2019 Ram ProMaster City
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2019 ProMaster City are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #S2019000002
Hands On Steering Wheel Message In EVIC Read More »
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TSB #9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
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TSB #55488
PadKit- Front Disc Brake Read More »
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TSB #55502
PadKit- Front Disc Brake Read More »
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TSB #S2008000067
MIL Lamp On, No Start Read More »
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TSB #18-089-19
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »
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TSB #54935
Sensor-nitrous oxlde Read More »
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TSB #55311
Damper-Steering Read More »
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TSB #55324
Head-Cylinder Read More »
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TSB #55322
Head-Cylinder Read More »
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TSB #OD55341
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »
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TSB #55221
Engine Oil- OW20 Read More »
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TSB #9003357
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »
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TSB #55096
Engine Oil- OW20 Read More »
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TSB #0700723
Water Quality When Mixed With Engine Coolant Read More »
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TSB #1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »
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TSB #S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
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TSB #S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
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TSB #S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
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TSB #S1809000007RevC
Customer Complaint May Include Engine Oil Leak Or Consumption Read More »
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TSB #S1809000007 Rev.
Customer complaint may include engine oil leak/consumption. Read More »
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TSB #D1902
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E) Read More »
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TSB #1808919
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »
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TSB #S2009000002
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »
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TSB #S1809000007
Customer Complaint May Include Engine Oil Leak Or Consumption Read More »
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TSB #S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Read More »
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TSB #D1902
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E) Read More »
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TSB #54931
TAILPIPE - EXHAUST Read More »
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TSB #18-039-20
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Read More »
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TSB #18-089-19
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »
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TSB #9004150
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
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TSB #14-001-19
P018C - Fuel Pressure Sensor Circuit Low This bulletin involves replacing the fuel pressure sensor due to a P018C Diagnostic Trouble Code (DTC). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
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TSB #55272
Tube- Fuel Filler Read More »
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TSB #55136
Tube- Fuel Filler Read More »
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TSB #S2009000002
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »
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TSB #S2008000067
MIL Lamp On, No Start Read More »
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TSB #S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Read More »
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TSB #S1821000001
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders Read More »
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TSB #9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
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TSB #S2018000008
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »
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TSB #9004150
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
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TSB #23-016-19 REV. A
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »
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TSB #55309
Power Transfer Unit Read More »
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TSB #23-016-19
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »
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TSB #54583
Transmission ? With Torque Converter Read More »
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TSB #18-068-19
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
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TSB #21-037-20
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »
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TSB #21-037-20
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »
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TSB #21-037-20
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »
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TSB #9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
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TSB #S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
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TSB #S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Read More »
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TSB #S1708000118 RevB
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »
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TSB #S2108000163
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration Read More »
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TSB #S2108000163
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration Read More »
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TSB #S1608000226
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process Read More »
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TSB #S16080002261
Battery Tester Warranty Code Procedures, Medtronic Update Process Read More »
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TSB #S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »
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TSB #S2018000008
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »
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TSB #08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
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TSB #S2008000013
Key Programming, Security Pin Request, Pin Invalid Read More »
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TSB #08-123-19 REV. A
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »
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TSB #08-123-19
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »
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TSB #9004151
MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair. Read More »
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TSB #S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
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TSB #S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »
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TSB #23-016-19 REV. A
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »
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TSB #23-016-19
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »
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TSB #9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
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TSB #9004386
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
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TSB #S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »
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TSB #S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Read More »
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TSB #S2008000088
Replacement BCM Will Not Proxi Align Read More »
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TSB #54638
ASH RECEIVER - INSTRUMENT PANEL Read More »
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TSB #S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »
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TSB #9004229
SENSOR, Map For MAP sensor diagnostic trouble code DTC P0069, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »
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TSB #S2008000093
Blind Spot Or Park Assist Warnings, False Activation Read More »
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TSB #S2008000093
Blind Spot Or Park Assist Warnings, False Activation Read More »
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TSB #31-004-19
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
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TSB #3100419
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
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TSB #55310
Run-Front Door Glass Read More »
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TSB #9100142
Mirror Read More »
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TSB #S2124000004
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system Read More »
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TSB #9004136
SEAT BELT, Retractor Prior to replacing any Seat Belt, please take a video of customer concern so it can be better understood prior to replacing. Please send video to the following e-mail address: Darren.Pontin@fcagroup.com. Read More »
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TSB #3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
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TSB #3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
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TSB #3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
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TSB #23-015-20
Disinfectant Solution Recommended for COVID-19 Read More »
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TSB #08-123-19 REV. A
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »
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TSB #08-123-19
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »
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TSB #31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
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TSB #3100619
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
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TSB #3100519
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
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TSB #3100319
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
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TSB #9004151
MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair. Read More »
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TSB #54637
FASCIA - REAR Read More »
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TSB #54637
FASCIA - REAR Read More »
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TSB #55310
Run-Front Door Glass Read More »
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TSB #54920
Panel Assembly-Door Trim Read More »
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TSB #55134
Latch- Front Door Read More »
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TSB #3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
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TSB #55312
Molding-Wheel Plane Read More »
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TSB #S2008000093
Blind Spot Or Park Assist Warnings, False Activation Read More »
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TSB #54966
Module-Parking Assist Read More »
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TSB #9004229
SENSOR, Map For MAP sensor diagnostic trouble code DTC P0069, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »
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TSB #1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »
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TSB #S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
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TSB #S1608000226
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process Read More »
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TSB #S16080002261
Battery Tester Warranty Code Procedures, Medtronic Update Process Read More »
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TSB #9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
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TSB #S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »
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TSB #S2009000002
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »
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TSB #23-015-20
Disinfectant Solution Recommended for COVID-19 Read More »
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TSB #08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
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TSB #9004229
SENSOR, Map For MAP sensor diagnostic trouble code DTC P0069, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »
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TSB #S2008000013
Key Programming, Security Pin Request, Pin Invalid Read More »
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TSB #S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze. Read More »
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TSB #31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
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TSB #3100619
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
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TSB #9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
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TSB #55429
Mat Kit- Floor Front Read More »
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TSB #55308
Bin- Storage Read More »
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TSB #55189
Actuator-Multiaitr Read More »
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TSB #Volume 5 Issue 5
Warranty Operations Newsletter ? Volume 5, Issue 5 Read More »
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TSB #54935
Sensor-nitrous oxlde Read More »
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TSB #55309
Power Transfer Unit Read More »
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TSB #55312
Molding-Wheel Plane Read More »
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TSB #55134
Latch- Front Door Read More »
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TSB #OD55431
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information Read More »
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TSB #55311
Damper-Steering Read More »
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TSB #55322
Head-Cylinder Read More »
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TSB #OD55341
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »
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TSB #55221
Engine Oil- OW20 Read More »
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TSB #9003357
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »
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TSB #54698
POWER DISTRIBUTION CENTER - INTELLIGENT POWER Read More »
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TSB #Volume 5 Issue 4
Warranty Operations Newsletter Volume 5, Issue 4 Read More »
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TSB #S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »
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TSB #S2108000198
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit Read More »
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TSB #9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
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TSB #S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »
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TSB #S2008000077
VP2R Radio Clock Not Keeping Time Read More »
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TSB #9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
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TSB #9003637
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
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TSB #S2008000010
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »
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TSB #93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) Read More »
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TSB #93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC Read More »
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TSB #9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
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TSB #65312
Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only Read More »
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TSB #S2008000088
Replacement BCM Will Not Proxi Align Read More »
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TSB #S2124000004
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system Read More »
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TSB #54973
Outlet- Air conditioning & heater Read More »
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TSB #3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
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TSB #S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Read More »
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TSB #S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »