Technical Service Bulletins (TSBs) for the 2019 ProMaster City are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

    • TSB #55488

      Date Announced:
      MAY 30, 2019
      NHTSA ID:
      #10162508

      PadKit- Front Disc Brake Read More »

    • TSB #55502

      Date Announced:
      MAY 30, 2019
      NHTSA ID:
      #10162509

      PadKit- Front Disc Brake Read More »

    ENGINE (PWS)

    • TSB #S2008000067

      Date Announced:
      MAY 09, 2020
      NHTSA ID:
      #10176523

      MIL Lamp On, No Start Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #54935

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162500

      Sensor-nitrous oxlde Read More »

    • TSB #55311

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10162499

      Damper-Steering Read More »

    • TSB #55322

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162498

      Head-Cylinder Read More »

    • TSB #55324

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162497

      Head-Cylinder Read More »

    • TSB #OD55341

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162520

      Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »

    • TSB #55221

      Date Announced:
      MAY 16, 2019
      NHTSA ID:
      #10162495

      Engine Oil- OW20 Read More »

    • TSB #9003357

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162477

      ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »

    • TSB #55096

      Date Announced:
      MAY 14, 2019
      NHTSA ID:
      #10162493

      Engine Oil- OW20 Read More »

    ENGINE AND ENGINE COOLING

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #S2009000002

      Date Announced:
      MAY 12, 2020
      NHTSA ID:
      #10176531

      Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

    • TSB #S1809000007

      Date Announced:
      JUN 16, 2021
      NHTSA ID:
      #10212473

      Customer Complaint May Include Engine Oil Leak Or Consumption Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    FUEL SYSTEM, GASOLINE

    • TSB #18-039-20

      Date Announced:
      APR 21, 2020
      NHTSA ID:
      #10175733

      Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #9004150

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10168388

      SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »

    • TSB #14-001-19

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162570

      P018C - Fuel Pressure Sensor Circuit Low This bulletin involves replacing the fuel pressure sensor due to a P018C Diagnostic Trouble Code (DTC). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #55272

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162496

      Tube- Fuel Filler Read More »

    • TSB #55136

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162494

      Tube- Fuel Filler Read More »

    FUEL SYSTEM, DIESEL

    • TSB #S2009000002

      Date Announced:
      MAY 12, 2020
      NHTSA ID:
      #10176531

      Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »

    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    POWER TRAIN

    • TSB #9004150

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10168388

      SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »

    • TSB #23-016-19 REV. A

      Date Announced:
      OCT 16, 2019
      NHTSA ID:
      #10168465

      Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »

    • TSB #55309

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162502

      Power Transfer Unit Read More »

    • TSB #23-016-19

      Date Announced:
      MAY 14, 2019
      NHTSA ID:
      #10162556

      Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »

    • TSB #54583

      Date Announced:
      MAY 07, 2019
      NHTSA ID:
      #10162487

      Transmission ? With Torque Converter Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #18-068-19

      Date Announced:
      OCT 10, 2019
      NHTSA ID:
      #10168447

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:SEALS/GASKETS

    • TSB #21-037-20

      Date Announced:
      JUN 02, 2020
      NHTSA ID:
      #10177519

      Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #21-037-20

      Date Announced:
      JUN 02, 2020
      NHTSA ID:
      #10177519

      Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »

    POWER TRAIN:TRANSMISSION CASE/HOUSING

    • TSB #21-037-20

      Date Announced:
      JUN 02, 2020
      NHTSA ID:
      #10177519

      Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Read More »

    ELECTRICAL SYSTEM

    • TSB #S1708000118 RevB

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10212300

      Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #08-123-19 REV. A

      Date Announced:
      DEC 14, 2019
      NHTSA ID:
      #10170390

      Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »

    • TSB #08-123-19

      Date Announced:
      DEC 12, 2019
      NHTSA ID:
      #10170386

      Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »

    • TSB #9004151

      Date Announced:
      OCT 16, 2019
      NHTSA ID:
      #10168385

      MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #23-016-19 REV. A

      Date Announced:
      OCT 16, 2019
      NHTSA ID:
      #10168465

      Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »

    • TSB #23-016-19

      Date Announced:
      MAY 14, 2019
      NHTSA ID:
      #10162556

      Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    • TSB #9004229

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10174099

      SENSOR, Map For MAP sensor diagnostic trouble code DTC P0069, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

    VISIBILITY

    • TSB #31-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169246

      Authentic MoparŪ Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic MoparŪ Glass. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    SEAT BELTS

    • TSB #9004136

      Date Announced:
      OCT 02, 2019
      NHTSA ID:
      #10168375

      SEAT BELT, Retractor Prior to replacing any Seat Belt, please take a video of customer concern so it can be better understood prior to replacing. Please send video to the following e-mail address: Darren.Pontin@fcagroup.com. Read More »

    STRUCTURE

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #08-123-19 REV. A

      Date Announced:
      DEC 14, 2019
      NHTSA ID:
      #10170390

      Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »

    • TSB #08-123-19

      Date Announced:
      DEC 12, 2019
      NHTSA ID:
      #10170386

      Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Read More »

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #9004151

      Date Announced:
      OCT 16, 2019
      NHTSA ID:
      #10168385

      MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair. Read More »

    • TSB #54637

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10162486

      FASCIA - REAR Read More »

    STRUCTURE:BODY:BUMPERS

    STRUCTURE:BODY:DOOR

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    WHEELS

    LANE DEPARTURE: LANE KEEP: STEERING ASSIST

    BACK OVER PREVENTION

    • TSB #9004229

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10175019

      SENSOR, Map For MAP sensor diagnostic trouble code DTC P0069, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »

    EQUIPMENT

    • TSB #9003637

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180177

      USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    • TSB #S2009000002

      Date Announced:
      MAY 12, 2020
      NHTSA ID:
      #10176531

      Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines) Read More »

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #9004229

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10175431

      SENSOR, Map For MAP sensor diagnostic trouble code DTC P0069, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair. Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #S2008000010

      Date Announced:
      FEB 06, 2020
      NHTSA ID:
      #10173305

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze. Read More »

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    • TSB #55429

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162505

      Mat Kit- Floor Front Read More »

    • TSB #55308

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162506

      Bin- Storage Read More »

    • TSB #55189

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162507

      Actuator-Multiaitr Read More »

    • TSB #Volume 5 Issue 5

      Date Announced:
      MAY 29, 2019
      NHTSA ID:
      #10162513

      Warranty Operations Newsletter ? Volume 5, Issue 5 Read More »

    • TSB #54935

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162500

      Sensor-nitrous oxlde Read More »

    • TSB #55309

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162502

      Power Transfer Unit Read More »

    • TSB #55312

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162503

      Molding-Wheel Plane Read More »

    • TSB #55134

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162504

      Latch- Front Door Read More »

    • TSB #OD55431

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162521

      Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information Read More »

    • TSB #55311

      Date Announced:
      MAY 21, 2019
      NHTSA ID:
      #10162499

      Damper-Steering Read More »

    • TSB #55322

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10162498

      Head-Cylinder Read More »

    • TSB #OD55341

      Date Announced:
      MAY 17, 2019
      NHTSA ID:
      #10162520

      Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions Read More »

    • TSB #55221

      Date Announced:
      MAY 16, 2019
      NHTSA ID:
      #10162495

      Engine Oil- OW20 Read More »

    • TSB #9003357

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162477

      ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »

    • TSB #54698

      Date Announced:
      MAY 07, 2019
      NHTSA ID:
      #10162488

      POWER DISTRIBUTION CENTER - INTELLIGENT POWER Read More »

    • TSB #Volume 5 Issue 4

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10162511

      Warranty Operations Newsletter Volume 5, Issue 4 Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #S2008000077

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10177471

      VP2R Radio Clock Not Keeping Time Read More »

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #9003637

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180177

      USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #65312

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10176558

      Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    EQUIPMENT:APPLIANCE:AIR CONDITIONER