10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Dec 192003

9-3 4-cyl

  • Automatic transmission
  • miles
Car leased 9/23/03 and one week after a loud rattling/knocking noise starts up from right rear. To dealer 6 times for this problem. Right rear shock replaced twice and on 12/19/03 district Saab rep concluded that noise comes from shock and is a normal noise. I disagree and do not understand this explanation. Delearship will not make any more attempts to fix this rattling/knocking noise. Filed a complaint with Saab customer service on 12/23/03 and have not heard from them. Am disappointed and upset that the noise can not be located and fixed.

- E. Weymouth, MA, USA

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