9.2
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Leased 2003 Saab 9-3 arc on 9/26 and this is my second complaint (10051379) and I still have not heard from Saab customer care regarding their fixing the loud right rear rattling/knocking noise. I have called numerous times with no call back. I now have two more problems... the car hesitates, sputters and almost stalls... the dealer increased the idle and that was the fix... I do not feel safe when starting off from a stop or driving in stop and go traffic. Also the transmission is shifting hard between gears between 10 and 30 mphs... it started a few days ago and is becoming more prevalent as each day passes..both these problems along with the loud rattling/knocking noise from right rear that dealer says is normal tell me that this car has problems that Saab doesn't want to deal with and that is not right.
- East Weymouth, MA, USA
Car leased 9/23/03 and one week after a loud rattling/knocking noise starts up from right rear. To dealer 6 times for this problem. Right rear shock replaced twice and on 12/19/03 district Saab rep concluded that noise comes from shock and is a normal noise. I disagree and do not understand this explanation. Delearship will not make any more attempts to fix this rattling/knocking noise. Filed a complaint with Saab customer service on 12/23/03 and have not heard from them. Am disappointed and upset that the noise can not be located and fixed.
- E. Weymouth, MA, USA
- Hartland, VT, USA