10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have had a number of issues with my 2007 Saturn Aura. I have had my dash go out for no apparent reason Saturn couldn't find out why it just started working again. I estimating around 13,000 miles I had to have my thermostat replaced. The car went dead and wouldn't start had to be towed Saturn said the battery wouldn't hold a charge. My biggest complaint is the heated seats. While on my way from work at 11pm on a 4 lane highway Dec 9 2007 the driver side seat caught fire burned a hole all the way through the seat a little bit bigger than a quarter. While trying to exit the highway I was unable to sit in the seat. While I was able to safely stop the vehicle I did panic my rear was burned but thank god traffic was light. When I turn the heater off and the car a police officer was on the scene and checked the car over before the fire truck arrived. He stated to the onstar help that the fire did burn from the inside out it did smell like electrical and that it appeared to have suffocated out after the heater was turned off. Saturn could only tell me that the seat would be replaced and that engineers would be called. I thank god this wasn't worse but I was left very traumatized and tried to speak to the owner of the dealership but he did not return my call. My Saturn experience is really taking a downward dive.
- Arlington , TX, USA
- Wellington, FL, USA