10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 71,871 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Instrument panel message "service airbags soon" appears randomly accompanied by a red panel icon. Message and icon eventually disappear. Owners manual does not give information about what this means or its effect on the airbag system.
- Pearland, TX, USA
On dash warning lights for failed airbag. Drivers remains on unless passenger then that warning light supersedes drivers light which temporarily goes out. Was a problem at time car purchased used. Dealer (Buick) said it was normal.. I now realize it is a fault common on these cars.
- Edmonton, 00, USA
The contact owns a 2007 Saturn Aura. The contact stated that she noticed the service air bag light illuminated on the instrument panel. The vehicle was inspected by a dealer who stated that she would need to replace the pps sensor as the air bags would not deploy in the event of a crash. The vehicle had not been repaired. The failure mileage was approximately 33,000. Updated 01/31/11 updated 03/11/11
- Tulsa, OK, USA
Service air bag message appears. Has happened at least three times in last two weeks. First time, passenger was in seat and about 2 minutes after air bag was "on", the chime and message that it was needing service. Second time, immediately after passenger exited car, the chime and message, message remained on for the remaining 20 minutes of drive. Third time, after car was in motion, mo passenger. Took that car to a GM dealer for repair, was informed that it was not a covered repair. I did not get it repaired at the time of this complaint. This is a safety issue and should not come out of my pocket to repair it.
- Granger, IN, USA
Service light comes on while driving in my Saturn Aura 2007 car. Planning to take in as soon as possible, but have trip scheduled Monday Oct 4, 2010.
- Nyack, NY, USA
1driving vehicle with driver and passenger in the car. Stop to let passenger out at their destination. Passenger gets out of the car. A few seconds after passenger exits, the chimes go off and "service airbag soon" indicators light up and remain on til vehicle is turned off. Vehicle was not put into park when dropping the passenger off, and doors were unlocked from switch. This happened on two occasions.
- Johnson City, NY, USA
The contact owns a 2007 Saturn Aura. While driving, the air bag service light remained illuminated. The vehicle will be taken to the dealer for diagnostic testing. The manufacturer will be contacted. The failure and the current mileages were 51,000.
- Davenport , IA, USA
I drive a 2007 Saturn Aura and recently the service air bag light came on. I talked with the service department at Saturn and they stated that it would cost $1200+ to remove the passenger seat and fix the sensor. Also the passenger front door sensor that tells you that the door is closed malfunctioned. When you close the door, it tells you that the door is ajar when it is actually closed. To fix that would cost about $420.
- Park Forest, IL, USA
The contact owns a 2007 Saturn Aura. The contact stated he noticed the passenger side air bag light was not illuminated, indicating the air bag was off. He stated the failure would occur intermittently when the seat was occupied or unoccupied. The weight of the passenger would vary from 120 to 200 pounds and the failure would persist. The dealer was unable to duplicate the failure. The approximate failure mileage was 38,500 and the current mileage was 40,000. Updated 05/19/2010.
- Emmaus, PA, USA
Since buying my Saturn Aura in March 2007 my life has been a complete headache. I first had to take my car into the shop with only 2300 miles on it for rack and pinion to be replaced. Since then it has been in the shop no less than every 6 months. I have had to replace the brakes and rotors two times, motor mount, passenger air bag, sunroof drain, water pump, coolant crossover pipe, water reservoir, steering shaft and more. Now my rack and pinion is bad again and they will not fix it. Also there is a major rattle in front of car and squeal coming from front drivers side tire. They tell me that there is nothing wrong and cannot duplicate. Just recently I have started to notice that my car steering is funny and also that it cuts out or accelerates on it's own. I am planning on getting it back in again to the shop soon. I do not feel safe driving this car. I have three small children and want something done to stop all the problems.
- Lacey, WA, USA
My car was brand new when purchased. My car has a passenger airbag indicator. The airbag only turns on if there is someone in the passenger seat. On occasion, when there is indeed a passenger in the seat, the airbag does not turn on. Saturn was contacted about this issue through their customer assistance center via there website a couple of weeks after I purchased the car. Saturn told me to refer to my owner's manual for information on child safety seats. They did not offer to test the indicator or to look at my vehicle. Why wait until someone is injured or killed before an investigation is launched.
- Oak Creek, WI, USA
- Aiken, SC, USA