10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 73,539 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear passenger right side electronic door lock intermittently does not lock/open. Usage of manual lock/unlock latch on door is required.
- Panorama City, CA, USA
My wife had her coat caught in the door after she exited and the car began to move away. When the car is in drive, the door cannot be opened from the outside. She lost her balance and fell, losing her balance, broke her wrist. She could not open the door because it was locked automatically.. the car is a 2009 Saturn Aura. The manual says that automatic locking of doors is programmed and can't be changed. This is not safe!! she could have been thrown under the car.
- Georgetown, SC, USA
- Green Bay, WI, USA