3.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2003 Saturn ion2. The contact stated his power steering at unpredictable times did not operate. The warning light would illuminate before power steering failed. He would pull the vehicle to the side of the road, turn the motor on and off and it would resets itself. The dealer was called and stated they need to replace the power steering at a cost of $300. The failure mileage was 30,000 the current mileage is 60,000.
- Lindenhurst, IL, USA
The contact owns a 2003 Saturn Ion level 1. when turning the steering column or when striking a bump the power steering failed. She had to turn the vehicle off, to reset the error code. Her mechanic gave her tsb 06-02-32-00. He then advised her to be aware of the failure, because it was a manufacturers defect. She took the vehicle to the dealer. The dealer replaced the power steering motor at an expense of $400. The failure mileage was 60,000. The current mileage was 75,000. Updated 12/8/09 the dealer replaced the electric steering motor. Updated 12/09/09. Updated 05/28/10.
- Melbourne, FL, USA
Power/electric steering on 2003 Saturn Ion is malfunctioning making the wheel extremely difficult to turn and driving very dangerous. The incident resulted in temporary loss of control of the vehicle and could easily have lead to a serious accident.
- Dartmouth, 00, USA
The 2003 Saturn Ion-3 power steering goes out while driving. It will work again, for a while, after the car has been restarted. This car has the electric power steering unit enclosed in the steering column. Saturn has advised me this is a $1000 repair on a four year old car with 55,000 miles. I see that there is an investigation on Pontiac G6 autos for this same problem. I would recommend expanding that investigation to include all GM cars with the electric power steering.
- Olathe, KS, USA
Saturn Ion 3 electric power steering. 2003. Power steering-electric: It appears that the electric power steering is programmed to give more assist in a panic situation. Sensors detect when the steering wheel is being moved rapidly, and immediately give more assist, making the wheel very easy to turn. Since most people over-correct in a panic situation, this increase in assist is exactly the wrong thing to do. This is especially noticeable on interstate highways where the speed really accentuates the effect. I do 90% of my driving on the interstate, so this is of particular concern to me. I now have 20,000 miles on this vehicle and have known about this odd steering behavior since about 2000 miles when I swerved to avoid an animal and almost drove off the road. If the car was still within the 30 day, 1500 mile buy back period, it would have gone back. Even knowing that the problem exists, and occasionally giving the wheel a sharp movement so that I know how the car reacts, I almost hit the guard-rail when I was surprised by another car drifting into my lane on the date below. I tell every Saturn Ion owner that I meet about the problem. A friend's son drove their Ion off the road about a month ago under similar circumstances. Owners who don't often Venture on to the interstates are reluctant to believe there is any such problem with their new car. The same is true of the Saturn dealership that I have taken my car to. They send me on my way, drive a couple of miles, tell me they drove 50 miles and that the car is perfectly fine. I don't know of anyone who has been killed by this problem, but I'm sure it is only a matter of time.
- Barneveld, NY, USA
- Columbus, OH, USA