10.0

really awful
Crashes / Fires:
17 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
69,413 miles

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« Read the previous 20 complaints

problem #383

May 102013

Ion

  • 144,000 miles
The contact owns a 2006 Saturn Ion. The contact stated that while driving 60 mph, the power steering warning light illuminated as the steering wheel became stiff and difficult to maneuver. The vehicle was not taken to the dealer or repaired. The failure and current mileage was 144,000.

- Houston, TN, USA

problem #382

Apr 052013

Ion

  • 103,408 miles
My daughter had just gotten off the freeway, she called me hysterical. She couldn't steer the car. Someone helped her push it to the side. I called aaa to have the car towed and was told what happened was ver rare and dangerous. My maintenace personel who has worked for BMW for 17 years says he's only seen this once in his life. A couple of days later I had my car towed to fh dailey in san leandro, and the total cost was $965 a few days later my air bag light came on and my horn wouldn't blow nor would my cruise control work. Again I had to have the car towed I wasn't going to take the chance and drive it with the airbag light on. The cost for that repair was $172.57 I was told that it was going to be $240 but it was actually lower. I've googled this problem and there are a lot of complaints regarding this matter it should have been a re-call. I am asking for a full refund.

- San Leandro, CA, USA

problem #381

Mar 242013

Ion

  • 62,000 miles
The contact owns a 2006 Saturn Ion. The contact stated that while driving 35 mph, the power steering warning light illuminated as the power steering system malfunctioned. The contact received a warranty extension regarding the power steering system and took the vehicle to the dealer. The dealer stated that due to the vehicle being involved in a previous crash, they would not repair the vehicle. The failure mileage was 62,000.

- Hutchson, KS, USA

problem #380

Dec 282012

Ion 4-cyl

  • 68,300 miles
The power steering started going out end of Dec 2012, the outage over the following month increased until it happens every time the car is driven. Usually within 10 minutes.

- Whitehouse, OH, USA

problem #379

Dec 142012

Ion

  • 72,500 miles
I have a 2006 Saturn Ion 2.2. the first time the power steering went out on December 14th I was going about 45mph. The third time it went out I was going about 70mph on the interstate. The first time I called the dealership they stated that it would be $61 to run a diagnostic on the car. I didn't have the extra cash at that time so I decided to wait. On December 31st, 2012, the power steering went out again. I called the dealership and spoke with the service manager, he told me to bring the car in that day. They replaced the power steering motor. On my way to work on Wednesday January 2, 2013 the power steering went out again. I called the dealership and they told me that it would cost $61 to have the diagnostic ran. I feel at this point I have no other action because I can not keep driving this car in this condition. I, however, do not feel that I should have to pay for a diagnostic when GM knows that there are issues with the power steering. I feel that the consumer is being taken by GM. I have always owned GM vehicles but this will probably be my last one. I realize that my car has over 70,000 mile on it but if GM knows there are issues then why should I have to pay for their problem. I have also read other posts that states this could also be electrical. If GM knows that it maybe electrical then why are they not trying to fix the problem. Within the first two years that I owned this car I had to have the ignition replaced 5 times. Any assistance you can give me in this matter would be greatly appreciated.

- Nitro, WV, USA

problem #378

Dec 152012

Ion

  • 61,000 miles
The contact owns a 2006 Saturn Ion. The contact stated that the power steering warning light began flashing as the power steering assist failed. The contact shut off and restarted the vehicle in order for the power steering assist to initiate. The contact stated that the steering wheel then began exhibiting an abnormal grinding sound after the failure. The vehicle was not taken to the dealer for inspection or repairs. The failure and the current mileages were 61,000.

- Laurel, MD, USA

problem #377

Dec 112012

Ion 4-cyl

  • 80,000 miles
While driving the pwr srg light came on and the steering seized. Pulled into a parking lot and had towed to garage where I found that it was the power assist motor.

- Summerville, SC, USA

problem #376

Jul 132012

Ion

  • 16,607 miles
This vehicle was purchased brand new and driven very little. Protected in closed in garage. Drove to Colorado springs for vacation and went to visit relatives. Parked vehicle in front of relative home and the key couldn't be turned to shut off the car. Fortunately there was a neighbor of my relatives that new how to shut it off by disconnecting the battery cables. To start the car the cables had to be hooked back up. Drove to ferguson Buick GMC in Colorado springs and they checked it. The tumbler came apart, won't turn off, replaced ignition lock. Was charged for housing kit (15857948), code cyl, cylinder kit (20869121), labor and cost of parts totalled $614.22. With only 16, 607 miles from 2006 to 2012 this should not have happened. Today, November 30, 2012, I went to drive my vehicle and when I started the engine all the lights on the dash and message about steering off trac keeps flashing and it said something about steering fluid, brakes and the lights were going crazy. I am afraid to drive it so I drove it back into my garage. Couldn't drive it like that. Now what is wrong. This vehilce has been paid for since 2008 and only has 19, 000 miles on it. My husband bought me this vehicle as a surprise and little did he know he would get pancreatic cancer the following year. He wanted me to have a dependable extra vehicle. I cannot keep paying money to fix a vehicle that I am afraid to drive. May get stranded somewhere. I wouldn't feel in good conscious to even sell it to anyone. Not worth what he paid for it.

- Newcastle, OK, USA

problem #375

Nov 102012

Ion 4-cyl

  • 159,400 miles
Synopsis: My Saturn Ion experienced a power steering failure four times in one day. GM declined to replace the steering motor because the vehicle mileage exceeded its "special coverage" limit by 9,000 miles. Event: I was driving down a mountain roadway, elevation 9,000 feet, at about 35 M.P.H. when an alarm sounded in my 2006 Saturn Ion. The dashboard noted a "power steering failure, " which I had never seen before. The steering wheel froze, and I was only able to turn it less than a centimeter in either direction. There was no shoulder so I parked the car in the lane, turned off the engine, waited and restarted. The failure warning went away. I had no choice but to continue driving because of where I was. The same failure happened four times within 25 minutes during my drive before I was off the mountain. I believe it should be noted I was in constant fear of another failure as I drove the winding downhill road where quick steering was required. In June 2012, GM mailed me notification that this problem could occur. The problem happened exactly as described in "special coverage" bulletin 10187-2, but that bulletin states: "do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the condition as described." I immediately contacted my local dealership, O'rielly Chevrolet, and took the car in the moment the dealer opened. GM assigned me case number [xxx], and ultimately declined to replace the motor or offer cost assistance because I exceed the "special coverage" limit by 9,000 miles. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tucson, AZ, USA

problem #374

Oct 022012

Ion

  • 42,000 miles
The contact owns a 2006 Saturn Ion. The contact stated that while driving at various speeds, the power steering warning lamp illuminated as the power steering failed. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 42,000 and the current mileage was 42,900.

- New Carlisle, IN, USA

problem #373

Oct 052012

Ion

  • 138,478 miles
Power steering repeatedly shows up on the dash and the power steering does seem tight and its a loud clunk when you turn the wheel back and fourth slowly. Its common and there has been a recall in some states a lot of people got this paid for and its 1200 to fix.

- Columbus, OH, USA

problem #372

Oct 082012

Ion 4-cyl

  • 67,299 miles
Daughter driving for experience of a license. While driving heard a sound then the pwr strng sign appeared on the dash board. The steering locked up. Was very difficult to turn. Husband had to take over the driving. Would shut the car off. Start it again, a minute later it would reoccur. Not safe for a just learning driver or my mother (78) if it were to happen with either one while turning. Called Saturn, they are accepting the responsibility. Referred us to GM dealer to diagnose. If diagnose is confirmed with prior incidents reported they will cover the new parts, labor and diagnostic tests. Saturn gets credit for stepping up.

- Surprise, AR, USA

problem #371

Oct 092012

Ion 4-cyl

  • 200,000 miles
Driving down street and pwr str message came on, power steering went out while turning!! 1 hour later, power steering is back on and working fine!

- Centre Hall, PA, USA

problem #370

Sep 282012

Ion

  • 97,532 miles
The contact owns a 2006 Saturn Ion. The contact stated while driving 40 mph the power steering warning light illuminated as the power steering system malfunctioned, causing the steering wheel to seize. The contact was able to pull over to the side of the road and shut the vehicle off. The contact restarted the vehicle with the power steering warning light still illuminated. The vehicle was not repaired. The failure mileage was 97,532.

- Salt Lake City, UT, USA

problem #369

Sep 172012

Ion

  • 86,000 miles
The contact owns a 2006 Saturn Ion. The contact stated that while driving 37 mph, the power steering warning light illuminated as the steering wheel became difficult to control. After the vehicle was turned off, the vehicle drove normally however the failure recurred numerous times. The vehicle was scheduled for diagnosis. The failure and current mileages was 86,000.

- Elizabethtown, PA, USA

problem #368

Sep 132012

Ion

  • 55,000 miles
The contact owns a 2006 Saturn Ion. The contact stated that while driving 30 mph, the power steering warning light illuminated and then the power steering assist failed. The vehicle was turned off and on as the steering reset independently. Neither the dealer nor the manufacturer was notified. The failure mileage was 55,000.

- Southfield, MI, USA

problem #367

May 212012

Ion 4-cyl

  • 71,000 miles
Car began to make excessive rattling and clunking in front end and the steering felt very loose. Took to GM dealer and they found the entire front end pretty much shot. Control arm bushings, sway bar links, and struts all replaced. The dealer said the steering column was fractured and near failure. Steering I shaft and column were replaced. Around $3000 in parts and labor at 71000, not my idea of a quality built vehicle. Major safety hazard for something with this kind of mileage.

- Woodbury, MN, USA

problem #366

Aug 112012

Ion 4-cyl

  • 66,926 miles
Twice in 3 wks. The power steering light has come on, resulting in difficulty in steering. Had to turn car off, and then it would re-set itself. Was on the freeway, and luckily, was able to exit without any problem. I see this has been reported and should be on a recall list, due to its potential danger.

- Glendale, AZ, USA

problem #365

Aug 212012

Ion 4-cyl

  • 93,100 miles
I was driving my car through town when the dash suddenly made an alert sound and a 'pwr str' light came on. My power steering instantly stopped working. I was in the middle of a three lane street and in the process of merging lanes, so the power steering failure almost caused me to run into another car. After I shut my car off and started it again, the power steering worked fine for about 5 miles before the message came back up and the power steering failed once again. I drive at least 15-20 miles through the city for my job each day, and it's a huge safety hazard for me when the power steering stops working. It has been failing at least 2 or 3 times a day since the first incident occurred. I drove to my parents' house which is 80 mile from my current home, and the power steering failed at least 7 times during the drive. I loose almost all of my control over the vehicle whenever this occurs, and I'm very concerned for my safety and the safety of the others on the road near me.

- Mahnomen, MN, USA

problem #364

Aug 082012

Ion 4-cyl

  • 75,000 miles
Was driving on parkway when started to go on off ramp car started to peep and on dash board it showed pwr strp and than engine light came on steering wheel got hard to maneuver. If U turn off car for 15 minutes light is off on dash but it will come on again after driving for 2 or 3 miles.

- Mays Landing, NJ, USA

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