10.0
really awful- Crashes / Fires:
- 17 / 1
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 69,413 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Received notice from GM regarding power steering assist motor recall. Drove with no power steering 40 miles to local dealership.towed it home 4 days later. The car hasn't started since. I was aware of the pass lock problem and told the dealer the car might take a few tries to start. The steering wheel is now crooked and the key sticks in the ignition. This is a new problem. For three hundred dollars the dealer said he would fix it. He claims he did the work requested. I wouldn't know because the car hasn't started since. Drive it in and tow it out...now that's customer service for you!!! a free repair cost me the use of my car and 200 in gas and tow expenses. Wonder if I have power steering"?? hard to trust a dealer that states" I never touched the column, your pump is under the hood" pump??" even I know there is no pump or power steering fluid.
- Rogers City, MI, USA
I was going down road, steering because hard, transmission became stuck, pwr str light came up on mileage screen and the engine light came on. I was reading that others have had problem with steering column. Please let me know. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- San Antonio, TX, USA
The contact owns a 2006 Saturn Ion. The contact stated that while driving 65 mph, the vehicle stalled without warning. The contact managed the vehicle to the shoulder and realized that the power steering had also failed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure and the current mileage was 48,000. Updated 7/31/12 the consumer stated the vehicle suddenly lost power steering at a high speed of 65 mph. It was difficult to turn off the road, but he managed to do so. It occurred again at slower speeds, too. The consumer stated he read online that stopping the vehicle, and turning it off would re-activate the power steering for awhile. The dealer replaced the power steering motor free of charge. Updated 08/01/12
- Portland, ME, USA
The contact owns a 2006 Saturn Ion. The contact stated while driving 35 mph the power steering system seized, causing the contact to have difficulty in steering the vehicle. The contact pulled over and shut the vehicle off. After restarting the vehicle the power steering system worked normally. The contact took the vehicle to a local mechanic for a diagnostic test. The test results showed that there was a faulty power steering system that needed to be replaced. The contact did not take the vehicle to the dealer. The failure mileage was 103,198.
- San Antonio, TX, USA
The contact owns a 2006 Saturn Ion. The contact was driving 30 mph up a mountain when a warning lamp illuminated and the power steering failed. The contact mentioned that it was very difficult to steer the vehicle. The vehicle was taken to the dealer who had not been able to determine what was causing the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 60,000.
- Reno, NV, USA
Could not shut car off, key is locked in ignition, could not get key out of ignition.
- Bakersfield, CA, USA
The contact owns a 2006 Saturn Ion. The contact stated that the power steering failed while reversing from her driveway. The power steering warning light also illuminated on the instrument panel. The contact shut the vehicle off and the vehicle resume as normal upon restart. The vehicle was not taken to the dealer. The manufacturer was not contacted. The failure and current mileages were 147,294.
- Allenton , MI, USA
The contact owns a 2006 Saturn Ion. The contact stated that while driving approximately 15 mph, there was loud chime with complete loss of power steering and the warning indicator illumination. The vehicle was maneuvered to the side of the road, where the engine was turned off. The vehicle restarted and resumed normally. The vehicle was taken to an independent mechanic, who advised that the vehicle be taken to an authorized dealer for assistance due to the electric power steering. The failure occurred nine times. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 49,000.
- Federal Way , WA, USA
I was driving to work at 9pm and I got off the highway and my power-steering stopped working. There was a light on the dash that said it was my pwr str. I made it to work, but it was very difficult to steer my car and very un-safe.
- Kansas City, KS, USA
The contact owns a 2006 Saturn Ion. The contact stated that while driving 20 mph the power steering failed. He turned off the vehicle and once restarted, the power steering assist was reset. The vehicle was taken to the dealer. The dealer advised the contact that they needed to replace the power steering motor. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 41,000 and the current mileage was 41,500. The VIN was not available.
- Edwardsville , PA, USA
There was 3 beeps and "pwr str" was displayed, and the power steering failed. Since the first occurrence, the car will start with the power steering enabled, and then after driving for anywhere from 1 to 6 minutes, it will fail again. Without the power steering, the car is almost impossible to turn.
- Morrisville, NC, USA
The contact owns a 2006 Saturn Ion. The contact stated that the power steering assist failed while driving 65 mph. The contact had to shift into neutral, turn off and restart the vehicle for the power steering assist to reset. The vehicle was not taken to the dealer. The manufacturer was not contacted. The failure mileage was 97,600 and the current mileage 97,984.
- Cincinnati , OH, USA
Was driving down the highway and power steering motor went out. Power steering keeps shutting off.
- Cameron, NC, USA
The contact owns a 2006 Saturn Ion. The contact stated that the power steering warning light illuminated and the steering wheel seized. The contact also stated that the vehicle would sporadically stall without warning. The vehicle returned to normal operation when it was restarted after the failures. The vehicle was not taken to have the failures diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was 86,000.
- Tucson, AZ, USA
The contact owns a 2006 Saturn Ion. The contact stated that when driving at various speeds, the power steering assist would seize sporadically. The vehicle was turned off and on, and the steering would reset independently. The dealer and the manufacturer were not notified of the failure. The failure mileage was 90,000.
- Las Vegas, NV, USA
The contact owns a 2006 Saturn Ion. The contact was driving 50 mph when the power steering failed and the contact experienced extreme difficulties in maintaining control of the vehicle. The contact mentioned that the power steering warning lamp illuminated immediately after the failure. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 120,000.
- West Jordan, UT, USA
I was driving my car when my consul read the phrase "pwr str" meaning that my power steering was malfunctioning and no longer worked until I pulled over and restarted the car and that reset the power steering. This now happens about two to three times every time I drive my car.
- Charlton, MA, USA
Power steering light goes on randomly and power steering fails.
- Tigard, OR, USA
The contact owns a 2006 Saturn Ion. The contact stated that while driving 2 mph, the contact attempted to turn the steering wheel when it became inoperable. The vehicle was taken for diagnosis by an independent mechanic where they advised that the power steering assist system needed to be replaced. The vehicle was not repaired and the manufacturer was made aware of the failure. The failure mileage was 107,000 and the current mileage was 114,000.
- Egg Harbor , NJ, USA
- Monroe, LA, USA