10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2007 Saturn Ion. The contact stated that there was an overpowering odor of gasoline present inside and outside the vehicle. The vehicle was taken to the dealer for diagnosis where the contact was advised that the fuel pump was fractured and needed to be replaced. The manufacturer was contacted and advised him that his vehicle was not included in NHTSA campaign id number 12V459000 (fuel system, gasoline:delivery:fuel pump). The vehicle was repaired for the fuel pump. The failure mileage was approximately 103,000. The current mileage was approximately 104,000. The consumer stated almost immediately after he purchased the vehicle, he started having problem periodically when he applied the brake. The brakes would vibrate strongly and he would have to press the foot brake down all the way to get the vehicle to stop. There would be a brief delay in the brakes working. He took the vehicle to the dealer, but they were unable to find anything wrong. Later in June 2008, he took the vehicle to another dealer to assist with the problem. They were unable T find a problem as well. He continued to have problems periodically with the brakes. A year later, the power steering stopped working. The chimes and warning lights would come on, and the steering wheel would lock up. It was extremely difficult to make turns; especially parking. The consumer stated he had to manually steer the vehicle. The only solution was to turn off the vehicle, and the light would go out. The problem went on for several years, until the consumer received a letter from Saturn stating the warranty coverage had been extended due to problems with the electric power steering. The power steering was finally fixed. Updated 11/08/12 updated 11/26/12 updated 12/3/2012
- Roanoke, VA, USA
Unfortunately I have a 2007 Saturn Ion which sounds like it is going to break in half over even the slightest small bumps in the road. I have a warranty on the vehicle which expired in June 2010. Although the car only has 29000 miles on it~ Saturn would not honor the warranty when I brought my car in for a check engine light~ it was the purge sensor. They wanted to charge me over $300 to repair this issue. I went online and saw many other's had reported the same problem. I also saw the part for only $26 ~however at the Saturn dealership they charged me $51 for the part. I ended up fixing the repair myself to avoid being robbed by the Saturn dealership!! I am very displeased with my car~ now the struts and control arm bushings are making significant rumble when driving over the slightest bumps in the road. At 29000 miles the car should not be making any noise!! I feel very unsafe and scared in my Saturn!! I've seen many reports of other owner's with the same vehicle that are similar. Even the GM cobalt which has the exact same platform and steering has the same issues and for that car power steering issues have been recalled but not for the Ion which ~I repeat has the same components. I bought my car when fuel costs soared and thought it would at least last me 5 years with out issues. I think GM needs to address these issues especially since so many consumers are experiencing issues at such low mileage. There are also issues with the rear defrost, power windows, steering, and transmission. I'm from mn. And it's terrible when you have a newer car that won't even take you 30,000 miles without breaking down!! I'm very disappointed and Saturn needs to recall everything on these unsafe vehicles before someone gets seriously hurt ~like Toyota. I'm sure you've had several complaints. The car is defective!! please help!! Saturn won't repair unless it's completely broken even if the car is smokin they blow you off!!! ~horrible!!!
- Minneapolis, MN, USA
- New Braunfels, TX, USA