10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,552 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have been noticing that my driver side and passenger side floors are getting soaked with water. This has been happening for about a month. The main problem was that my it was just above freezing and I had ice built up on the inside of my windshield and had to wait to get it to defrost and then dry the windshield before I could drive the vehicle. At first I thought the sunroof was left cracked so I took the floormats out and during the day, left the sunroof and windows open to dry out the car. This did not work or solve the problem. I took my car to a car wash today (11/9/14) and when I was leaving the lot, I was on a slight downward slope to stop before entering the street. I noticed that water was coming through the driver side a pillar where the airbag logo is at. On the passenger side, water was running down the inside of the windshield on the dash, getting the passenger wet. Very frustrated that there is no recall for the sunroof leak as General Motors knows of the problem but will not fix the problem as it is due to the sunroof drains/drainage tubes.
- Cedar Rapids, IA, USA
The car caught on fire.
- Carpentersville, IL, USA
The car just caught on fire. The fire started under the hood and in the dash. The front of the car burned up completely. The car is a total loss.
- Carpentersville, IL, USA
We purchased this 2007 Outlook back in April of this year. The dealership gave us a sheet that purported to indicate that the vehicle had gone through a full inspection and was clean. We live in North Florida and have had a lot of rain lately. Every time it rains, water gets into the doors and into the vehicle itself - we can hear it sloshing around in the doors and in the dash of the vehicle - and there will be water, as much as half an inch, on the floorboards of the vehicle. This is wreaking havoc with the electrical system, and sometimes there will be the smell of something burning. The fans, particularly in the back of the vehicle, are running intermittently; there is a crackling noise that comes through the radio speakers even when the radio system is turned off, and there is so much moisture in the vehicle that the windows fog, making it impossible to see, and the fog is difficult to clear even with the defrost system because it's not being caused by cool temperatures but rather by the moisture in the vehicle. Yesterday, I drove it to walmart and then home after work with no problems, parked it in our driveway, and didn't leave the house the rest of the day; this morning, we went outside, and when my husband put the key in the ignition to start the car, it wouldn't start at all, and then he couldn't get his key out of the ignition; we had to lock the doors manually and leave it there with the keys in it. Back in June, one of our local news stations reported on a recall of 194,000 GM SUVS for similar issues with water leaking into the doors and that GM would be contacting owners of affected models to bring their vehicles in for repairs, but we have not received any kind of notification from GM, and ours is obviously one of the vehicles affected.
- Tallahassee, FL, USA
- Wagner, SD, USA