10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
67,002 miles

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« Read the previous 20 complaints

problem #52

Oct 082011

Outlook 6-cyl

  • 60,800 miles
Headlight wiring harness melted on passenger side daytime driving lamp - must replace entire harness ($40).

- Middleburg, FL, USA

problem #51

Oct 082011

Outlook 6-cyl

  • 56,000 miles
Drivers side low beam went out. Known problem. Its all over the forums. Many cases of the same issue. Supposedly it is the wiring harness going to the headlamp. There has been cases of it melting which could cause fire. Saturn/GM doesn't care. Contacted numerous dealers and every one of them is trying to rip me off. What does it take to get a recall on this" death" GM needs to make this right.

- Las Vegas, NV, USA

problem #50

Jul 132011

Outlook 6-cyl

  • 79,845 miles
Passenger side low-beam head lamp has been fixed twice. Have determined that the wiring harness is defective. I believe that a recall is in order on this recurring manufactures problem for many consumers.

- Hurricane, UT, USA

problem #49

Sep 212011

Outlook 6-cyl

  • 44,706 miles
About a month ago, the headlights on the drivers side of my 2007 Outlook xr started experiencing intermittent operation. I tried to take it into the shop once, but by then they had come back on. A few weeks later, both of my headlights went out. This time, I had the shop look further into the problem. As it turned out, both of the headlight harnesses were completely melted and my mechanic reported that one even appeared to have caught fire. We had to pay to replace the headlight assemblies because there has not been a recall issued for our Outlook, even though I have seen online reports of this sort of problem. I was told that the new headlight assemblies are much sturdier and that this problem shouldn't reoccur, however, I feel that GM should have been the one to pay for the repair. Obviously there was an issue with the metal and/or wiring on the first headlight harnesses. I would like to see GM issue a recall on these and for us to be reimbursed for the cost we've already incurred.

- Cape Coral, FL, USA

problem #48

Sep 142009

Outlook

  • 35,000 miles
The right front head light wiring harness melts down causing a head light failure.

- Memphis, TN, USA

problem #47

Sep 042011

Outlook 6-cyl

  • 64,000 miles
My drivers side headlight went out. I purchased a new one and when I installed it, it did not work. I checked the connection more thoroughly and found the connector melted on one side. The copper connecter was black and the surrounding black plastic brittle and misshapen. You cannot replace the wire harness without removing the composite light fixture which looks like you need to remove the front bumper assembly. The average car owner would have a difficult time just replacing the low beam lamp. The high beam lamp requires disassembly. Of the composite headlamp unit. The wires are thin on the lighting harness and should be recalled. There are numerous reports of the same problem and GM needs to do something about it.

- Columbus, OH, USA

problem #46

Aug 102011

Outlook 6-cyl

  • 40,000 miles
I have owned my 2007 Saturn Outlook since new. I love my car overall, but have experienced some unwanted repairs. Besides the front passenger airbag not working properly, and the sunroof leaks, I have had to completely replace 3 headlight harnesses already. My right light went out approximately 2yrs ago. Found out the wiring was completely melted. Saturn advised this was a problem with this vehicle and replaced it under warranty at no cost. Just recently, the same headlight went out again. I took the vehicle to a Chevrolet dealership who initially told me it was just a headlight and I would have to pay for it. Turns out it was the harness again. While the harness was on order, my other headlight went out causing me to drive with highbeams for lighting for several days. Yes, it was the same problem for both lights. The Chevrolet dealership went ahead and repaired them both at no charge to me as a courtesy they said. My vehicle had 72,000 miles. While I appreciate that they covered the costs, I also feel this should not be happening in the first place. After reading several other complaints, I feel grateful I did not pay but am extremely concerned about the safety of my vehicle. This is definitely a fire hazard. My headlights were so hot I could not even touch them and that was after they burnt out! GM needs to do the right thing and recall these vehicles for immediate and permanent repairs. They keep replacing the harness with the same harness so it will continue to be a major safely hazard.

- Ramona, CA, USA

problem #45

May 202009

Outlook 6-cyl

  • 42,000 miles
My headlight in my 2007 Saturn Outlook burned out. When inquired on replacement, I was informed I needed a whold new headlight harness - total cost $676 + tax for a headlight!

- Galena, OH, USA

problem #44

Jun 252011

Outlook 6-cyl

  • 43,000 miles
2007 Saturn Outlook drivers side headlamp plug melted/electrical short.

- Pennsylvania, PA, USA

problem #43

Jun 232011

Outlook 6-cyl

  • 105,000 miles
Headlight wiring harness failure.

- Graham, NC, USA

problem #42

Jun 012009

Outlook

  • 56,000 miles
Approximately mid-year 2009, the right side low-beam head light went out on my 2007 Saturn Outlook. The bulb was replaced with an after-market bulb but to my surprise, the light went out again within 2-3 weeks. Upon taking the vehicle to the Saturn dealership, the entire right front head light area was replaced as the background wiring had completely melted. The cost was over $500. The vehicle was under warranty at the time, hence there was no cost to me. On Saturday, July 2, 2011 however, the same right side head light went out again. Upon taking the vehicle to the GM dealership on Wednesday July 6, 2011, I am now told that the coils have completely melted again and the cost this time to me is $212. This is absolutely ridiculous! this has got to be a manufacturer defect as I am concerned with what is actually getting so very hot that is melting the coils. I am more concerned that this type of heat could potentially cause a fire. Something must be done to prevent an unnecessary tragedy/accident.

- Middletown, DE, USA

problem #41

Jul 042011

Outlook

  • miles
I have also have had some bad luck with the headlight wireing on my 2007 Saturn Outlook. So when will usa ran company GM stand up and admit that there is a problem. I can't beleave that so many have had issues with faulty wireing that could pose a fire hazzard and loss of headlight function for safety. Other than that issue I love this SUV. I love how we are all playing russian roulette with our famlies lives due to a faulty wire issue in the headlight to cause them to over heat and melt expossing the copper wire. Thanks GM for showing you care about your customers...

- Braceville, IL, USA

problem #40

Jun 012011

Outlook

  • 76,888 miles
Headlight went out. Replaced with same type of bulb. Bulb was out in 4 days. Wiring harness completely melted. GM has already issued a 'tech notice' on this extensive problem, but the dealer refused to cover the repair cost of $400 because it isn't a recall. I'm sorry, but replacement of a headlight bulb that then burns up the wiring harness is a manufacturing defect and a major safety issue. Why isn't a fuse tripped if there is some issue - any time electronics melt, that is a big problem! in addition to the obvious safety issue of not having a headlight working, is there power still going to the harness" what happens if you are forced to continue driving before getting this replaced? is your car going to eventually catch fire" this needs to be recalled immediately. Based on the number of complaints I've seen with the NHTSA, this should have already been a forced recall.

- Hainesville, IL, USA

problem #39

Apr 112011

Outlook 6-cyl

  • miles
My 2007 Outlook xr leaks water inside of it and is messing up the electrical stuff in it. It has started telling me to have the airbag serviced, so now I am worried that it will either randomly go off or not go off when it is supposed to. It has told me that my car was over heated when I have just started it. It has continued to keep running when I have turned the key off and removed it from the ignition switch. I have read several other complaints on the internet from other owners. Edmunds website has several complaints on there that you can read. I have contacted general motor over this matter because the water leaking in is from factory defects. Other owners have taken their Outlooks in to the General Motors service centers numerous times and their Outlooks continue to leak. I had the top of my Outlook covered with plastic and water still leaked in when it rained. I vacuumed 6 gallons of water out of it and could not get all of the water out, which is going to lead to it molding and mildewing. Something needs to be done to pull these unsafe vehicles off the road.

- Clarkson, KY, USA

problem #38

Apr 152011

Outlook 4WD 6-cyl

  • 55,000 miles
I have a 2007 Saturn Outlook xe and in late 2009 my driver side dim headlight went out. We replaced the bulb to no avail. My husband checked the wires which were burnt up and replaced them. The light would work intermittently. Finally he fixed it long enough to make it last for about 6-8 months and now it is out again. When he checked it this time he noticed that the wires were melted/burnt again. He has once again fixed the problem as best as he could. My warranty is out and we don't have enough money to take it to the dealer so we continue to deal with this issue as best we can. I have ck'd on websites and noticed that I am not the only person with this issue and I believe something needs to be done. I am also having complete wiring problems with the rest of this lemon that I have to drive. The radio and speakers work whenever they wish and the remote start up is now inoperable as it chooses. I have had nothing but problems with this SUV since I bought it, including a transmission problem while on vacation. I was unable to drive for a whole week while it was in the shop to be repaired. Thank goodness I still had a warranty at that time.

- Crawfordville, FL, USA

problem #37

Apr 152011

Outlook

  • miles
Wireing harness for headlights melting.

- Tuttle, OK, USA

problem #36

Apr 182008

Outlook 6-cyl

  • 20,000 miles
I have had numerous problems with my 2007 Saturn Outlook headlights. Headlight went out around 20,000 miles sent to dealer fixed. Headlight goes out again around 5,000 miles later took to dealer replaced headlight. Fine for another 20,000 miles and again same problem. This time out of warranty. I replaced bulb. 1 week later I find connector to bulb is burned. I am very concerned for that at night when it burns again worried wife and children are in danger.

- Moreno Valley, CA, USA

problem #35

Mar 032011

Outlook 6-cyl

  • miles
Passenger side headlight intermittently turns on and off at will. Duration > a year; not driven alot at night. Concerned about melted wiring also. Prior to this, steering locked up when going through puddles. Made an extremely loud screeching noise. Dealer serviced problem in warranty but did not completely correct it.

- Pembroke Pines, FL, USA

problem #34

Feb 252011

Outlook 6-cyl

  • 59,000 miles
2007 Saturn Outlook : replaced passenger-side headlight bulb a month ago. Bulb is now out again. Read so many complaints regarding the problem. Believes recall is in order....

- Laurel, MD, USA

problem #33

Feb 102011

Outlook

  • 80,400 miles
I have a 2007 Saturn Outlook that a very much like. One problem that I have encountered however is the low beam driverside headlight. I started having problems about six months ago and I ended up changing the bulb about four months ago. The new one became intermittent like the previous, this time however I found the connector for the bulb to be all melted away along with the "new bulb I installed. I see from this an other forums that I am not alone with this issue. Do you know if with the risk of fire if GM is taking any action to recall what appears to be a common and dangerous issue?

- Montreal, 00, USA

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