10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
67,002 miles

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« Read the previous 20 complaints

problem #32

Sep 122010

Outlook 6-cyl

  • 82,560 miles
Drivers side low bean wiring harness melted after bulb blew and had to be replaced. Replaced bulb with one from advanced auto parts and then it went out and when I went to find the problem I found the harness where the bulb and harness connect had melted. I've found on line that many other people are having the same problem.

- Callahan, FL, USA

problem #31

Jan 142011

Outlook 6-cyl

  • 30,000 miles
I have a 2007 Saturn Outlook that I will be replacing the headlight wiring harness for the third time on the drivers side. Both sides were replaced by Saturn in early 2009 while the vehicle was under warranty. Since than I had to repair both sides in early 2010. Now its 2011 and the drivers side has gone out again. The wiring harness keeps melting so I need to fix them every year. This is a safety concern since they seem to go out very close together. GM dealers want to charge 400 dollars for the replacement of one. It takes me approximately 4 hours to make the repair on one side due to the extensive work involved in getting to the headlight assembly.

- Oak Creek, WI, USA

problem #30

Dec 162010

Outlook 6-cyl

  • 65,000 miles
The front right hid low beam went out for the third time in 6 months. The wiring harnes melted again destroying an expensive bulb.

- Dripping Springs, TX, USA

problem #29

Dec 102010

Outlook

  • 33,700 miles
2007 Outlook xr AWD - front right low beam wiring harness and bulb connector melted after 37,000 miles.

- Walnut Creek, CA, USA

problem #28

Nov 232010

Outlook

  • miles
I am the proud owner of a 2007 Saturn Outlook and love the vehicle so for. However after having it for about 3 months, the passenger headlight went out. An easy fix. I replaced both bulb and two days later, the driverside started turning off and on by itself. I've now replaced both bulb twice in 3 months time. I wish I would've researched this vehicle before I bought it. I now read how GM is doing nothing and this is wrong. Someone could be serious injured or die from a result sudden light outage. Please GM help us out like we've helped you.

- Maineville, OH, USA

problem #27

Nov 262010

Outlook 6-cyl

  • 90,000 miles
We bought a 2007 Saturn Outlook in may of 2008. The low beam head lamps would keep "blowing" so we thought. We have replaced head lamps for the low beams on driver and passenger sides at least 3 times each year, so 9 times. In Nov. Of 2010 the passenger side would go out and them come back on, so we bought a new one to put in. As my husband went to replace the bulb just by touching it, it would go on. Then the driver side started doing this. On Friday Nov. 26 while driving down I90 (a major highway) in albany at 5am in the rain, I lost both headlights. My husband would go to replace them and they would come back on with the touch. After reading the many complaints we realized that we have the same headlight problem. They will be on and going and then just turn off. We have almost been hit 2 times now and I will not drive in the dark or have to drive with my high beams on at all times. We are in the process of seeing if this is covered by extended warranty. Since I have bought the car, the interior dash lights will dim up and down. After several over 6 times to the Saturn dealership, they just keep telling me its normal for this car. We believe it all has to do with the wiring harness and it's malfunction.

- East Nassau, NY, USA

problem #26

Nov 272010

Outlook 6-cyl

  • 48,500 miles
I was driving the vehicle today and noticed that the drivers headlight had burned out again. This is the second time since 9/18/2010. This is a serious matter that needs to be addressed by GM. I can not understand why a recall has not been issued. Does GM even know how to fix this problem. Becoming scared to drive vehicle at night fearing my headlights will go out completely.

- Lebanon, PA, USA

problem #25

Sep 052010

Outlook 6-cyl

  • 57,658 miles
As many other owners of 2007 Saturn Outlooks have reported, the wiring for both headlights have melted, leaving me without headlights. This is a very dangerous situation for all motorists since the incident can occur at night when headlights are a must. Replacing the wiring harness and connector with the same factory wiring and connectors that GM supplies you with per the tsb, is not a correct fix. This will lead to a future failure, and melting wiring and plastic components could potentially cause a fire. This is dangerous and GM knows there is a problem. The factory needs to have a recall and have all components upgraded to ones that will handle the voltage required to run the headlights. I seriously hope there are no fires or accidents that cause any injury before GM decides to do something about this problem. It's bad enough that people are having to repeatedly spend their money to mask a problem that does nothing but come back at a later date.

- West Columbia, SC, USA

problem #24

Sep 122010

Outlook 6-cyl

  • 27,000 miles
Headlight wiring harness on 2007 Saturn Outlook xr melts causing fire hazard.

- Chula Vista, CA, USA

problem #23

Oct 232010

Outlook 6-cyl

  • 30,000 miles
2007 Saturn Outlook. Driver side low beam headlight continuously develops problems. First, light starts operating intermittently; then, eventually fails completely. The first time it happened, I replaced the bulb (difficult operation accessed through the wheel well). It worked well for a few weeks, then failed again. After reading others' experiences, the next time it happened, I inspected the socket and saw visible charring on the contacts. So, I replaced the socket with an aftermarket part and replaced the bulb. It functioned well for about 3 months, and now the headlight is intermittent again, leaning towards failing completely again. This has been infuriating because the exact onset of the problem is unpredictable and has already caused me a nys equipment violation ticket. Plus, from what I can see, it is a potential fire hazard and certainly a safety hazard as far as driving at night with only one (or possibly no) functioning headlight(s). I cannot change sockets and bulbs every 2-3 months and am worried that the car is unsafe because of the obvious wiring harness issues. I know Saturn is out of business, but we need a safety recall to protect consumers like me who are stuck with an unsafe car. The new GM should pay for a recall.

- Freeport, NY, USA

problem #22

Sep 242010

Outlook

  • 55,000 miles
I have experienced only issues all year with my 2007 Saturn Outlook. It has 55,000 miles and in June 2010 the wiring short circuited behind the steering wheel causing the theft security lock system to go into effect assuming the car was being hot-wired. It cost me over $300 to fix at the dealer and had to be towed. Then the dealer said my inside fuse box was completely corroded from water and they would need to fix the leak my sunroof was causing. The dealer has made 6 attempts to fix and I just picked up my car this morning, hopefully after the final attempt. Now my breaks are causing issues, the break pedal softens and goes down to almost the floor when pressed every 4th or 5th time and it is drinking brake fluid, I need to take it this weekend to check for a leak. Not to mention my power steering is making loud whining sounds every time that I move the steering wheel. Oh, and my passenger side low beam headlight has gone out a few times and my husband has had to access the back of it to replace it but it continues to go out. Oh, and my transmission caused problems two weeks ago and the dealer fixed it under my powertrain warranty.. 55,000 miles and this car is giving me issues as if I'm over 200,000 miles!

- Miramar, FL, USA

problem #21

Jul 232010

Outlook

  • 82,000 miles
Had a headlight replaced in the Saturn Outlook 2007 xe. The light went out again and melted the wiring harness and fuse. This is a definite safety issue that has happened to many Saturn owners and Saturn even has a technical bulletin addressing the problem but doesn't notify Saturn owners of the issue or help fix it. A recall is warranted. Melted wiring is not acceptable in a car.

- Gypsum, CO, USA

problem #20

Sep 042010

Outlook

  • 25,000 miles
I have a Saturn Outlook and the headlights keep going out. I have replaced the bulbs 4 times. The old bulbs are not the problem it is somewhere else in the system. This has been an on going problem to be driving at night and have no headlights. Not having headlights at night could get someone killed.

- St. Augustine, FL, USA

problem #19

Jul 262010

Outlook

  • 43,000 miles
The low beam headlight wiring harness melted and had to be replaced by the dealer at a cost of $250. I replaced the headlights 4 times in the first 6 months of 2010 before I learned about the problem with the wiring harness on the Saturn forum.

- Rockmart, GA, USA

problem #18

May 172010

Outlook

  • miles
07 Saturn Outlook headlight failure. Replaced front right headlight with cost of approximately $500 due to the wires melting. Soon after replacing front right headlight the front left headlight went out. Dealership is stating cost would be $500 due to wires melting.

- New Roads, LA, USA

problem #17

Apr 122010

Outlook

  • miles
My 2007 Saturn Outlook headlight went out April of 2010, the headlight is extremely difficult to get to. I have repaired this same headlight 3-times and now it is out again. This is a safety issue and the wire harness should be recalled. This issue needs to be addressed asap! very frustrating to a Saturn Outlook owner.

- Glen Burnie , MD, USA

problem #16

Aug 042010

Outlook

  • 40,000 miles
I have a Saturn Outlook and the front headlamps are flickering and sometimes going out completely. This is a very unsafe condition and all Outlook owners should be notified asap.

- Glen Head, NY, USA

problem #15

Jun 112010

Outlook

  • 52,000 miles
My daytime running light are intermittent. Sometimes on and off. Other Saturn Outlook users have also experienced this problem.

- Myrtle Beach, SC, USA

problem #14

May 102010

Outlook

  • 39,000 miles
2007 Saturn Outlook xr driver's side low beam headlamp is experiencing intermittent operation. Upon personal inspection of the headlamp, there was evidence of an electrical "melt" of the connector wires from the wiring harness to the low beam headlamp. Evidence suggest that this problem stems from a less than sufficient wiring harness installed in this and similar model GM vehicles from 2007 to the present. It is not privy to have a customer pay additional charges to authorized dealers for service on less than adequate parts that were used in the manufacturing of the vehicle. As headlamps are an essential safety issue and necessary for nighttime/unclear weather conditions driving, it is important that this problem be resolved. There have been numerous reports and forums on this model and similar model vehicles experiencing the exact same malfunction with both passenger and drivers' side headlamps being involved. Hopefully this report will lead to an investigation that ultimately results in a necessary and appropriate recall by General Motors.

- Hilton Head Island, SC, USA

problem #13

Jun 152010

Outlook

  • 54,750 miles
2007 Saturn Outlook drivers side headlight went out on 6/15/10 enroute from or to co. Took to out of town dealer to repair & found the harness wiring had melted. Dealer said takes a week to get part & should take care of when I get back home. Called dealer @ home and is 7 to 10 days to get part. Also said I am out of warranty and would have to pay for part plus labor to install. Out of town dealer in co said there have been numerous reports of harness failures but no recall issued yet.

- Central Point, OR, USA

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