10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
61,922 miles

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« Read the previous 20 complaints

problem #106

Oct 182011

Outlook 6-cyl

  • miles
The driver's side headlight will work for awhile but then it will appear to be "burnt out". the same thing has happened to the passenger side headlight several times. The lights will start working again (at least temporarily) when I switch from the "auto" light setting to "manual" and back again. I have read on several different websites that this is a common problem with the cause being the wiring harness for the lights. This appears to be a defect in the parts/materials used and should have a recall on it. I can't afford to pay what the dealership is asking to repair it, so for now I can't do any night time driving without getting a traffic citation/ticket.

- Flushing, MI, USA

problem #105

Nov 232011

Outlook

  • 76,000 miles
I had my car looked at by the local mechanic to find out the headlight assembly on the passenger side has went bad. My car is out of warranty so its not covered. It seems this has been a frequent problem with this car and this should be a recall.

- Clover, SC, USA

problem #104

Dec 012011

Outlook 6-cyl

  • 52,500 miles
My passenger headlight went out and before I put a new bulb in, it came back on for a week. My headlight then went out and stayed out. When I went to change the bulb, I saw the black wire insulation on the harness was melted and also the plastic of the bulb contact was melted. I have worked with electrical wiring for 30 years and believe the wire size is too small for the current that the headlight draws.

- Northampton, PA, USA

problem #103

Aug 172011

Outlook

  • 52,000 miles
Driver side headlight works intermittently. GM dealer instructed me that the wiring harness was broken at the plug where it plugs into the light socket. It seems that there are other owners experiencing the same problem and do not about this sight to file the complaint. I have read on other forums and know this for sure and if there is a problem then the national safety board should make a recall on the issue and have everyone's problem taking care of.

- Cartersville, GA, USA

problem #102

Nov 142011

Outlook

  • 65,000 miles
The contact owns a 2007 Saturn Outlook. The contact stated that the daytime running lights were inoperable. The vehicle was taken to the dealer for diagnostic testing where she was informed that the driver side headlight was melted. Since the headlight socket wiring harness failed, it caused the head beam light to fail and the contact was advised that the failure could result in an electrical fire. The manufacturer was contacted but did not offer any assistance since the vehicle was no longer under warranty. No repairs were performed. The current and the failure mileages were 65,000. The VIN was unavailable.

- Spencer Port, NY, USA

problem #101

Jun 012009

Outlook 6-cyl

  • 30,000 miles
Passenger side low beam headlamp socket/wiring harness melted. Both (driver side / passenger side) low beam headlamp socket/wiring harness have melted in the past two years. Light bulb was oem bulb and was not burnt out. Nstb needs to issue recall and get GM to replace with more suitable socket/wiring harness.

- Pasco , WA, USA

problem #100

Nov 062011

Outlook 6-cyl

  • 60,000 miles
Driverside low beam headlamp socket/wiring harness melted. This is the 2nd time this has occurred (passenger side low beam headlamp socket/wiring harness was replaced at Saturn dealership in 2009.

- Pasco, WA, USA

problem #99

Nov 012011

Outlook 6-cyl

  • 70,040 miles
Passenger side headlamp is burnt out and the housing is melted. I have read several complaints of the same problem online and feel this is a safety issue with this car. An electrical fire is a possibility!

- Perrysburg, OH, USA

problem #98

Oct 112011

Outlook 6-cyl

  • 68,000 miles
The low beam on the drivers side quite working, we replaced bulb and now neither low beam will work. We have been told it is the wiring harness.

- Florissant, MO, USA

problem #97

Nov 102010

Outlook

  • 62,000 miles
Drivers side headlight/daytime running lamp plug wiring melted.

- Baltimore, MD, USA

problem #96

Oct 082011

Outlook 6-cyl

  • 60,800 miles
Headlight wiring harness melted on passenger side daytime driving lamp - must replace entire harness ($40).

- Middleburg, FL, USA

problem #95

Apr 212010

Outlook

  • 26,000 miles
The left low beam headlight had to be replaced about 3 weeks after we bought vehicle. It is now a year and a half later and the light is out again. The light they took out wasn't even bad, so it is a problem with the wiring harness and very expensive.

- Wheelersburg, OH, USA

problem #94

Sep 242011

Outlook 6-cyl

  • 117,000 miles
Headlight went out -started to change light and it came back on. Went out again and took to the car to the dealer for repair -it was not headlight - wiring harness/wiring melted and exposed the wiring. This problem is so common in Saturn Outlooks that I was able to do an internet search and tell the dealer the service bulletin number of the problem. This problem is not from use, abuse, but from a flaw in wiring that I feel is a safety issue. A recall needs to be issued before more problems/fires occur and results in serious injury. Also -- it will be one week ago tomorrow since the dealer ordered the parts and still have not received them. My vehicle has no front headlight - I have four children and need transportation large enough for 6 so we have to drive it unsafely without a headlight.

- Du Quoin, IL, USA

problem #93

Oct 082011

Outlook 6-cyl

  • 56,000 miles
Drivers side low beam went out. Known problem. Its all over the forums. Many cases of the same issue. Supposedly it is the wiring harness going to the headlamp. There has been cases of it melting which could cause fire. Saturn/GM doesn't care. Contacted numerous dealers and every one of them is trying to rip me off. What does it take to get a recall on this" death" GM needs to make this right.

- Las Vegas, NV, USA

problem #92

Jul 132011

Outlook 6-cyl

  • 79,845 miles
Passenger side low-beam head lamp has been fixed twice. Have determined that the wiring harness is defective. I believe that a recall is in order on this recurring manufactures problem for many consumers.

- Hurricane, UT, USA

problem #91

Sep 212011

Outlook 6-cyl

  • 44,706 miles
About a month ago, the headlights on the drivers side of my 2007 Outlook xr started experiencing intermittent operation. I tried to take it into the shop once, but by then they had come back on. A few weeks later, both of my headlights went out. This time, I had the shop look further into the problem. As it turned out, both of the headlight harnesses were completely melted and my mechanic reported that one even appeared to have caught fire. We had to pay to replace the headlight assemblies because there has not been a recall issued for our Outlook, even though I have seen online reports of this sort of problem. I was told that the new headlight assemblies are much sturdier and that this problem shouldn't reoccur, however, I feel that GM should have been the one to pay for the repair. Obviously there was an issue with the metal and/or wiring on the first headlight harnesses. I would like to see GM issue a recall on these and for us to be reimbursed for the cost we've already incurred.

- Cape Coral, FL, USA

problem #90

Sep 042011

Outlook 6-cyl

  • 64,000 miles
My drivers side headlight went out. I purchased a new one and when I installed it, it did not work. I checked the connection more thoroughly and found the connector melted on one side. The copper connecter was black and the surrounding black plastic brittle and misshapen. You cannot replace the wire harness without removing the composite light fixture which looks like you need to remove the front bumper assembly. The average car owner would have a difficult time just replacing the low beam lamp. The high beam lamp requires disassembly. Of the composite headlamp unit. The wires are thin on the lighting harness and should be recalled. There are numerous reports of the same problem and GM needs to do something about it.

- Columbus, OH, USA

problem #89

Dec 292010

Outlook 6-cyl

  • 61,603 miles
For 2007 Saturn Outlooks, a faulty design of the wiring harness for front headlights causes the harness to melt and the headlights to stop working. Personally, I was required to have both harnesses replaced after my headlights stopped working. The first melted harness (passenger side) was replaced at 61,603 miles on 12/19/2010 and the second at 70,188 miles on 7/26/2011. I have personally seen the melted plastic connection from my second repair. This is a known issue reported in several online forums and my second repair technician explained to me that a revised design is available for replacement harnesses and he installed the newer version. I do not know if the first harness that I paid to have replaced was replaced with the original design (which may require future replacement) or was done with the revised design - it was done at a GM dealer who charged me and arm and a leg for the repair. The manufacturer has failed to recognize or address this issue and compensate owners who have already paid out of pocket for repairs. GM should be liable for the cost of the parts, labor, mileage driven to/from repair facilities and inconvenience associated with these repairs, which has so far totaled in the hundreds of dollars.

- Easton, PA, USA

problem #88

Aug 152011

Outlook

  • miles
I have researched on various online forums and found that many owners of Saturn Outlooks and GMC acadias are having the same problem of wiring harnesses to the headlamps melting. This requires a replacement of the wiring harness, which must be done at the dealer since the only way to access the wiring is to remove the front tire and the wheel well.

- Springfield, IL, USA

problem #87

Jul 252011

Outlook 6-cyl

  • 110,953 miles
My low beam headlight stopped working July 25 2011, I put a new lamp in on August 7 2011 and four days later it want out again. After checking on line and checked the wiring harness and like everybody else my connector had melted away too. So now I have to find a replacement harness ?

- Vallejo, CA, USA

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