10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
61,922 miles

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« Read the previous 20 complaints

problem #86

Aug 162011

Outlook

  • 50,000 miles
Low beam headlight bulbs burn out frequently. One line connector melted once. Recurring problem.

- Fort Morgan, CO, USA

problem #85

Dec 012010

Outlook 6-cyl

  • 85,000 miles
About 6 months ago the low beams on both sides worked intermittently, recently they have failed altogether causing us to drive at night with no other option than to use the high beams, for which we have been pulled over by authorities twice. Once I removed the interior fender to assess the problem, I notice the entire wire harness has been completely burned and melted. I am in the process of deciding to take it to the dealership or try a repair on my own to save the cost.

- Columbus, OH, USA

problem #84

May 202009

Outlook 6-cyl

  • 42,000 miles
My headlight in my 2007 Saturn Outlook burned out. When inquired on replacement, I was informed I needed a whold new headlight harness - total cost $676 + tax for a headlight!

- Galena, OH, USA

problem #83

Jun 102011

Outlook

  • 67,000 miles
Passenger low beam headlight went out, and wiring was found to be melted, GM has not issued a recall after multiple failures, , and now wondering if driving this vehicle is safe as it could catch fire( wires getting hot enough to melt into).

- Columbus , OH, USA

problem #82

Jun 012009

Outlook

  • 56,000 miles
Approximately mid-year 2009, the right side low-beam head light went out on my 2007 Saturn Outlook. The bulb was replaced with an after-market bulb but to my surprise, the light went out again within 2-3 weeks. Upon taking the vehicle to the Saturn dealership, the entire right front head light area was replaced as the background wiring had completely melted. The cost was over $500. The vehicle was under warranty at the time, hence there was no cost to me. On Saturday, July 2, 2011 however, the same right side head light went out again. Upon taking the vehicle to the GM dealership on Wednesday July 6, 2011, I am now told that the coils have completely melted again and the cost this time to me is $212. This is absolutely ridiculous! this has got to be a manufacturer defect as I am concerned with what is actually getting so very hot that is melting the coils. I am more concerned that this type of heat could potentially cause a fire. Something must be done to prevent an unnecessary tragedy/accident.

- Middletown, DE, USA

problem #81

Jun 232011

Outlook 6-cyl

  • miles
2007 Saturn Outlook passenger side headlamp connection has melted 3 lamp housings and this time melted the vehicle wiring and caught fire.

- Milwaukee, WI, USA

problem #80

Jun 172011

Outlook 6-cyl

  • 8,000 miles
Headlights of one side keeps flickering on and off. Sometimes they do not come on at all. Occurs everynight. We just bought the vehicle from steven Toyota on this past Saturday, 06/17/11, where they said they couldn't do anything to help us.

- Staunton, VA, USA

problem #79

Jan 152011

Outlook 6-cyl

  • 65,000 miles
Driver side headlight went out went to change bulb and noticed the wire were starting to melt so took it to dealer and told them to fix it they said when went to pick it up it was just bulb so I told them it was bad wiring harness they said no 1 week later back at dealership with no headlight wiring harness melted all the way through into 2 pieces faulty wiring harness needs addressed by GM.

- Shelby, OH, USA

problem #78

May 012011

Outlook 6-cyl

  • 65,000 miles
Headlight wiring harness melted due to high current draw. Rendered headlight inoperable and could have caused larger fire. This seems to be a very common occurrence on Saturn Outlooks.

- Helotes, TX, USA

problem #77

Mar 152011

Outlook 6-cyl

  • 63,000 miles
Headlight has failed 3 times. Each time the bulb melted the harness. The first two occasions were covered under warranty. The third occasion was at 63,000 and was not covered and will cost $415 to repair.

- New Lenox, IL, USA

problem #76

Apr 192011

Outlook 6-cyl

  • 61,389 miles
2007 Saturn Outlook, headlight wiring harness. I had my wiring harness replaced on 10/1/08 for the passenger side light and my driver side replaced on 5/10/10 and now my passenger side is out again. Headlight wiring harness' should last longer than two years. I have yet to get this replaced because it is costly to have to replace this often.

- San Diego, CA, USA

problem #75

Apr 182011

Outlook 6-cyl

  • 32,000 miles
My 2007 Outlook experienced headlight outage at approx. 32,000 miles the Saturn dealer changed the melted harness and replaced the bulb here we are less that 4 months later and I have another headlight outage and pay $300 + to an authorized dealer to change the melted wires and replace the bulb. 3 months later we are back to the headlight being out and the dealer ready to charge me another $300+ to correct the problem. I have noted multiple complaints of the same problem by multiple consumers in various states. I don't feel that I should have to keep paying for a problem that appears to be well documented by Saturn Outlook owners. I have placed a call to GM and of course no help from them all they want to do is push the responsibility and cost back to the consumer.

- Lake Charles, LA, USA

problem #74

Apr 052011

Outlook

  • 53,000 miles
Passenger headlight went off at highway speeds. Went to replace bulb and found socket was charred and burnt. Bulb was still good, when bench tested. This was the oe bulb, not a higher current/power aftermarket bulb. Currently driving with only one headlight, while waiting for dealer to get me a new harness. Obviously, GM is aware of the problem, since tsb #09-08-42-004 instructs using nyogel grease to fill the socket, I assume for thermal conductivity or corrosion protection. Socket replacement should be done on recall, and dealers should keep harness on order, so I don't have to drive with only one headlight.

- Sandy Hook, CT, USA

problem #73

Apr 152011

Outlook

  • miles
Wireing harness for headlights melting.

- Tuttle, OK, USA

problem #72

Feb 102011

Outlook

  • miles
I have a 2007 Outlook, about a year ago, passenger side headlight went out...took to shop to replace, worked fine for about another 8 months. Now passenger side headlight out again, been replaced by shop 3 times... light works at dealership but is out again by time we get home. Now drivers side light is out also. This issue needs to be addressed because not everybody can afford 4-6 hundred dollars to have headlights changed every week. Nor should they have to.

- Albuquerque, NM, USA

problem #71

Jun 012008

Outlook 6-cyl

  • 33,930 miles
Headlight goes out. This has happened on both lights a total of four times. June 2008, September 2008, June, 2010, March 2011. Was told by dealer it is the wiring harness.

- Palm City, FL, USA

problem #70

Mar 142011

Outlook 6-cyl

  • 66,000 miles
The drivers side daytime running lamp has gone out. I have tried to change the bulb only to find that it is extremely difficult to access. After reading numerous complaints regarding the headlights I am not alone in my problem. I have not taken my vehicle in for service, but it sounds like the wire harness is a major safety hazard.

- Berkley, MI, USA

problem #69

Mar 222011

Outlook 6-cyl

  • 95,236 miles
Passenger side headlamp inoperable. Wiring harness connector to headlamp burnt/melted. GM has a tsb #09-08-42-004 on the issue which should be upgraded to a recall. This condition could cause a fire and is safety related since it affects the headlamp system.

- Grass Valley, CA, USA

problem #68

Mar 222011

Outlook 6-cyl

  • 52,000 miles
I have a 2007 Saturn Outlook xr, which has had the headlight wiring harness replaced on the passenger side in 2009. Now in March of 2011 I took the car in for an oil change and on my way there just happen to notice the headlight was out. The Chevy dealership said it was the same thing as the other side, the wiring was completely melted and the whole thing would have to be replaced. I was lucky enough to have most of it covered by my extended warranty, but I was still out my deductible and I had to pay for the lightbulb. When I had the first headlamp replaced the technician informed me it was very dangerous and could have started a fire. This seems like something GM should be aware of and shold look into, before someone gets hurt. I was actually under the impression that the first dealership, which was a Saturn, replaced both of my headlamps, but Chevy is informing me that is not the case. So I am not sure who is telling the truth.

- Davenport, IA, USA

problem #67

Feb 212011

Outlook

  • 55,000 miles
I have a 2007 Saturn Outlook the front passenger light went out twice within 2 months I took it to the dealer and was told that the wiring harness was melted and had to be replaced.

- Yonkers, NY, USA

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