4.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,067 miles
About These NHTSA Complaints:
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This is a recurrence of ODI #10226441. Cams/head of engine were replaced for the 3rd time back in May 2008. Now, the vehicle is in with the dealer for the 4th time with bad cams and the rebuild of the engine is required again (less than 23,000 miles on the vehicle). Saturn claims that it appears to be the "rear bank of cams this time" but is still stripping down the motor. Saturn, acadia and enclave user forums have numerous complaints against these sister vehicles -- all manufactured by GM.
- Melville, NY, USA
At about 2,000 miles, on 2/13/08, check engine light came on out 2--8 Saturn Outlook and stated ignition problem (cam sensors). Saturn indicated bad cams (dual). They replaced them and basically rebuilt the entire top of my engine. 2 weeks later, the tensioner pulling snapped off while I was driving, causing loss of steering, electrical, cooling, etc. Car towed. Saturn replaced parts and denied related to cam replacement. Now at 4,400 miles on 5/1/08 check engine light came on again. Onstar diagnostics called and stated same trouble code as 2/13/08 (cam sensors). Will call Saturn regional rep. Who handled our complaint the first time tomorrow. Note: Our cousin has same SUV but the GMC (acadia) who had the exact same problem with the cams one month ago but at 200 miles. Back in March, the service dept. At our dealer also said we were the 2nd or 3 Saturn Outlook they replaced the cams on this year (2008).
- Melville, NY, USA
- Endicott, NY, USA