7.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While applying the brakes passenger's side brake light came on and off intermittently when applied. Consumer had another driver to observed while applying the brake pedal. Brake ligh came on and then went off. Consumer took vehicle the vehicle to the dealer, and mechanic determined that the bulb needed to be replaced.
- Saint Louis, MO, USA
Brake light assembly electrical, overheating of contacts results in faulty operation, deler recommends replacement this is the second failure of this type on this vehicle. I consider it a safety issue.
- Worthington, OH, USA
Back in August I brought my car in for an oil change only to learn that I have no brake lights when the running lights are on. I have no idea how long this has been the case. Based on the information I received at the dealership this is clearly a design flaw yet Saturn Corp does not feel it warrants a recall even though the part has apparently been redesigned to fix the known problem. (the service tech told me that she had seen many cars come in with the same problem and that the faulty parts had since been redesigned). I expressed my disgust in a Saturn customer survey and requested that I be contacted by phone. Two months later, on 10/16/02 I spoke with "brian" for about 30 min and after it was clear that there was nothing he could possibly do regarding the situation, he said he would pass my complaint(s) on to the authorities and someone would follow-up. I'm still waiting. Ironically, prior to getting the call from "brian" at Saturn, I had just returned from another visit to the Saturn dealership. While I was waiting for the oil change to be completed, the same service technician who had informed me of my brake light problem proceeded to give the exact same speech to a woman waiting next to me. She too was surprised to learn she had no brake lights and this confirms that this is not an isolated incident (as the service manager claimed after his staff had already told me otherwise during my previous visit).
- Hermitage, TN, USA
- Appleton, WI, USA