2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 76,406 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving at @ 35 miles per hour in our 2002 Saturn Vue when it stopped. Just stopped. Waited 2 hours in frigid conditions for a tow. Found out the following day that the timing chain had snapped. This in turn damaged two of the engine valves causing 1400 dollars in damage. Vehicle has only 65,000 miles.
- Jonesborough, TN, USA
Incident = second instance in 54,438 miles of: Timing chain 'slipped' due to lack of lubrication. This is on my 2002 Saturn Vue, 4 cyl. Engine - front wheel drive. Saturn blames me for not keeping up with the every 3000 mile oil change requirement. (and is satisfied to look no further for other causes.) I have seen a report, on this site, of an investigation into frequent timing chain failures in L-series models (having the same engine). The report references lack of oil flow to the timing chain when operating at low RPM. (this is the type of driving I do.) the report also references "all timing chain service kits now available will include an oiler nozzel, a new design that will increase oil flow to the timing chain under low RPM operating conditions". the first instance was covered under warrantee at 24,663 miles. The current instance occurred at 54,438 mi., and is now out of warrantee. Damage resulting = engine damage for the second instance is "beyond repair", and I am told the engine must be replaced. Even though the vehicle is out of warantee, Saturn offers to pay 50% of the cost of a rebuilt engine replacement. But, I cannot afford even 50% at this time. I have openned a case with Saturn to get more support. The case is currently awaiting action by the district manager who is on vacation until the firtst of the year.
- Cuyahoga Falls, OH, USA
- St. Louis, MO, USA