10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had my 2002 Saturn Vue parked in a neighbor's driveway. Twenty to thirty minutes later, my car popped out of gear, backed up, turned, and rolled off an embankment, landing in between trees and onto shoulders. When I called the week before the acccident, I explained to the service department I had been experiencing problems getting my car into gear. I asked them to check that out and I also scheduled an oil change at that time. While servicing the vehichle, they told me that the gear problems had been a fluke of the Vue. Prior to that, I had no gear problems other than a noise when I shifted that I reported to the dealer in September. The dealer told me that the front axle nuts were not torqued properly. They were retorqued per bulletin 02T52. The house that my car had been parked at has a sensor in the driveway, so I know the car took at least 20-30 minutes before it popped out of gear. I reported the porblem on the morning after my accident and was told by the dealer to call the customer service center to report the problem, I have recommended that someone from the Saturn corporation come to look at my vehicle, and the scene of the accident. I believe that there is a problem with my transmission/ and perhaps the transmissions of other Saturn Vue's.
- Albrightsville, PA, USA
When coming to stops, the vehicle would surge as if being hit from behind. After the initial surge the vehicle acts like it is going to stall, stop or cut off. The problem has been looked at on several occasions. Consumer doesn't feel this vehicle is safe to operate, consumer belives this is transmission releated, however the dealer is stating it is a computer chip that is causing the problem.
- Modesto, CA, USA
- Kissimmee , FL, USA