10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,690 miles

About These NHTSA Complaints:

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problem #3

Nov 092004

Vue 6-cyl

  • Automatic transmission
  • 39,000 miles
The 2003 Saturn Vue, ,,has a fron end suspension...that had not been recalld for the front end of my Saturn had inumerus parts replaced...not only one time but more than 5 times, each part was replaced... Saturn dont help, ,,neither my attorney general office. Please look on customer surveys site and you will see tha a lot of people have the same poblem.....that one day will cause a fatality...... also my axle just broken on the hayway, ,,my car only have 38.000 miles.

- Swansea, MA, USA

problem #2

Apr 042004

Vue 4-cyl

  • Automatic transmission
  • 23,000 miles
As I was driving on the highway, my vehicle drifted onto the grassy shoulder. Without hitting my brakes, I steered back onto the road. The rear end of my vehicle fish-tailed slightly. As this was happening, the driver's back wheel bent underneath the vehicle causing it to roll over, passenger side first, onto the side of the highway. During the roll-over, none of my airbags deployed, both driver- side tires blew, both axles bent, the tops of the passenger-side doors crumpled, the passenger-side windows shattered, and the roof crumpled like a crushed aluminum can. I received numerous injuries, including neck/back/shoulder strains, broken ribs and damage to my right knee and ankle.

- Petal, MS, USA

problem #1

Nov 252003

Vue 4-cyl

  • Automatic transmission
  • 3,070 miles
I have brought my car back a total of 5 times to Saturn of morristown with a complaint of a shimmy/shudder in the car at highway speeds. Initially the complaint was from 50-75 but after their 4th fix, the shudder began at 45A nd was really bad at 65. Saturn is in its final attempt to fix the car, denies the car is a lemon, has told me Saturn knows of the problem with the car but has tried every fix and then some and my car won't respond to any fixes and that they can't fix the car yet they refuse to buy it back claiming they are within their alloted time as a final fix. February 15 is the 12th consecutive day without my car and the 24th cumulative day. They will not contact me, I always have to be the one to contact them and the woman I am speaking with at Saturn at the customer care center refuses to allow me to speak to anyone else. The shimmy/shudder has been in the car since day one and every time they gave it back to me they said it was road tested good yet I could immediately upon reaching highway speeds feel the shudder. I don't understand how they could have given it back to me 4 times saying it was good and yet keep it for this length of time and refuse to acknowledge it as lemon considering they know of the inherent defect.

- Parsippany, NJ, USA