10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,813 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car has numerous noises which dealer says they can't do anything about. The main noise irritant source is the steering column. Technician drove car with me and stated that Saturn has a electronic/mechanical components that make gear-winding noises and can't be repaired. Dealer refused to do anything about it.
- Oxford, MI, USA
My complaints are several. All of which have been described in technicakl bulletins. I have had my vehicle back to the dealer no less than 10 times since I ourchased it. Now, I live with the issues because I can't afford to lose additional work, the worst problem is the vibration in the drivetrain at idle (when in drive and the vibration driving at 60-65. In addition, the front drivers door squeeks ( I belive its the insulation) my luggage bolts broke, the seat cushion on the drivers side would not stay attached on the front edge, there is a popping noise when the truck is idling, when you close the rear liftgate, the plastic interior seperates from the door, whe it is cold my steering column make noise.
- East Setauket, NY, USA
This is the second complaint I have had to file. This car keeps breaking down on me and it is not even one year old! on 1/12/04 I needed to drive to rocky mount, nc then on to roanoke rapids, nc school. After arriving in rocky mount, my car would not go into gear, but started fine. When I attempted to put the car in gear the care stalled and turned off. I then attempted to start my car again and place it into gear one more time. It started and went into gear and seemed to drive fine. I called Saturn of greenville and they told me that the battery is likely to be the problem and to not turn my car off for one hour, I then stated that I would continue to drive to roanoke rapids. After arriving at my final destination, my car again stalled and turned off when I placed it into gear. I had to get my car towed and get a rental car which were both huge inconveniences to me. Finally, on 1/16/04, I called Saturn to find out what was wrong with my car and they said that air was trapped in the transmission line and that during the repair process, damage was done to a drain bolt ("stripped"). I was then told I could pick my car up on 1/17/04. After getting my car back, it is still making a grinding noise in the steering column when I turn the steering wheel, it makes weird noises constantly, and the rpms are messed up. They rev up when I tap the pedal, but when I need to accelerate, they do nothing. Something is seriously wrong with the Saturn Vue and their transmissions need to be recalled!
- Cape Carteret, NC, USA
May 2003, bought 03 Saturn Vue. June 2003: Pointed out rattle in steering column. Told the wrong part had been installed, replacement part ordered/installed. 7/03, reported same rattling. Technician said it was same problem, but wrote down it was a noise in the dashboard. 9/03, rattle back. 9/28, steering seemed loose, went off the road twice going around curves. 9/29 driving to work, heard a loud rattle, then "thunk", then the steering pulled & I hit a parked car. Told Saturn dealer about accident, asked to check steering. Dealer said there was problem with the steering and "a part" was being ordered. Later called, said we hadn't told him car had been in an accident (we had) and they wouldn't touch it until engineer looked at it. Dealer refused to honor extended warranty we purchased, providing rental while car was in shop, until engineering team looked at the car. I was also told the "rack" had to be replaced. Saturn called 10/10, 4pm. Said engineer would look at car sometime following week. Said they had "backlog" and couldn't get to it sooner. 10/13, call from engineer saying nothing wrong with the steering, Saturn not at fault for the accident, would not reimburse for rental or cover deductible. But they would fix the steering under the warranty - the same steering that was not a problem?! I was told that the power steering pump had been replaced at the first visit. Then I was told that the steering column had been replaced at the first visit. Oct. 17, picked up the Vue from the Saturn dealer. Supposedly, the steering column was replaced. Steering wheel is now 20 degrees off center. When steering, there is a feeling of no control & way too much play. Turning the wheel produces a loud groaning sound. I would appreciate knowing if others are having these same problems.
- Rockford, IL, USA
I purchased a 2003 Vue on 12/02 there was a recall in 03/03 the problem was fixed, but lead to other problems. (1) the check engine light would not go out took it in 2 times. (2) the car was lurching when coming to a stop. (3) the car did not get enough gas when taking off. (4) there is a knocking sound when I turn a corner. (5) the car had to be towed in just 1 day after picking it up for other problems because it would not start.
- Richmond, VA, USA
While driving steering wheel lost complete control, causing vehicle to keep in the same direction. Dealer notified. Please provide additional information. Ts.
- Omaha, NE, USA
- Wichita, KS, USA