10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 81,836 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My Vue has mysteriously started emitting a strong scent of fuel before I could get it into a day alert to diagnose and service it I was on the road when a fire started in the rear of my vehicle filling it with smoke. I pulled over and my boyfriend extinguished the flames but my brake light and dash light and instrumentation had been damage from electrical harnesses frying. Also needed to replace fuel pump return system and float as they were the initial cracked cause. Very scary thank god and jesus my baby girls weren't in the car or that worse had happened.
- Apache Junction, AZ, USA
The contact owns a 2007 Saturn Vue. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. The vehicle was maneuvered to the side of the road. The vehicle did not restart. The vehicle was towed an independent mechanic who did diagnostic testing, however could not duplicate the failure. The contact also stated that the engine light continuously illuminated in the vehicle. The vehicle was taken to a dealer, who replaced the fuel emission cap but the failure recurred. The manufacturer was notified of the defect. The approximate failure mileage was 86,591. Updated 9/11/14 updated 1/20/2015
- South Ozone Park, NY, USA
While parked noticed a strong smell of gasoline coming from the rear of the vehicle. Took vehicle to our mechanic who found that the secondary fuel pump had cracks along the top plastic connections where the fuel lines attach, after further examination our mechanic stated that fuel had been spraying from this defect and we were lucky not to have had a fire, the fuel pump connections being plastic and in such close proximity to the underside of the vehicle it is able to get damaged easily if you hit a hard bump in the road and the tank compresses agaist the frame. After paying $850 for parts and labor to have the fuel pump replaced I found out that similar GM vehicles have been recalled for the same type of defect but the Saturn Vue has not, will it require a fire or death before the Saturn is added to the recall list.
- Bakersfield, CA, USA
My vehicle began to smell like gas after driving. The smell just began to get worse. Unbearable at times. I finally took it in to the mechanic and tells me that the gas tank is leaking from the top and it's too major of a job to take on. Suggested I take it to the dealership. Firestone is worried my vehicle could catch on fire. I hope the dealer has a better insight on this. My wife has been driving this car. It's very upsetting.
- San Diego, CA, USA
My truck only had 60,000 miles on it. While driving home I began to noticed some smoke coming from the hood of the truck. Being only a block away from the house I proceeded to the stop sign. I was going to park and check it out thinking that it was something minor. Just as I was about to turn the corner the unthinkable happened. While at the stop sign the smoke quickly ignited into flames under the hood of the truck. I quickly pulled over in front of my house. Turned off truck, jumped out and ran to the side yard for the hose. I yelled out for my wife call the fire department. She called immediately and I tried to control the fire until the police and fire truck arrived. I was afraid that it would explode and damage other cars around it. The fire spread under the hood of the truck, under the car and quickly into the interior though the dashboard. There was no warning of a problem with the vehicle. My wife is pregnant and we had just driven to her doctors appointment earlier that day in the truck and it drove well. There was no indicator light on to warn me of any problem with the engine, fuel or any other vehicle hazards. The car has not been in any accidents and has been maintained well. I did not receive any mail or email notification about recalls that disclosed a problem with this vehicle. The next day I retraced my path home and saw a trail of fluid in the street that lead to the spot that the car finally ended up in. So some kind of leak and engine failure took place that caused this awful fire.I am just so glad that I made it out alive and that it didn't happen to her while she was driving because she usually drives this vehicle. I need to know what recourse I have now to deal with this matter.
- Baltimore, MD, USA
Bought 2007 Saturn Vue 2.2L 4-cyl with 62,500 miles. Noticed raw gas smell most strong near the right rear tail light lens. Twice mechanics have checked for fuel leaks with no results and no real diagnosis. There are no malfunction codes or warning lamps illuminated. Worried about a fire hazard.
- Livingston, LA, USA
Recently we have been getting the strong odor of gasoline emitting from the rear of the vehicle. I traced the source to the top of the tank, the fuel pump. I have learned through on line research that this is a problem on several 2007 GM models with the same fuel tank configuration. Some of the other models have been recalled, but the Vue has not.
- Acton, CA, USA
Driving on interstate, check engine light came on, shortly thereafter all dash lights came on and car shut off on its own. Coasted to side of road, thankfully no accident. Took to dealer, diagnostic test ran, 5 codes came up, repaired only one according to paperwork. Next time drove vehicle happened again.
- Plainfield, IL, USA
2007 Saturn Vue was serviced because of the check engine and battery lights illuminating. Dealer replaced and fixed several problems. Consumer was still not happy with the way the vehicle ran. The consumer stated the radio was replaced for the third time, and there was even more wind noise from the driver side door with the new rubber seal. The consumer also stated major loss of power, rough upshifting, double downshifting while braking and poor fuel economy. The consumer was told a new calibration was made to the PCM as part of the correction made along with the wiring harness to make the check engine and battery lights go off.
- Temecula, CA, USA
- Oxnard , CA, USA