10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While I am not reporting any deaths or injuries, I would like to bring the following information to your attention in hopes of preventing unnecessary deaths or injuries. The insurance institute for highway safety noted in their vehicle ratings that 'two tests of the Vue were conducted. In the first test, the side curtain airbag did not deploy properly, and the rear passenger dummy's head was hit by the window sill of the rear door. This impact did not produce high head injury measures, but the head protection was inadequate. In response, General Motors redesigned the side curtain airbags to ensure more rapid inflation and greater extension of the airbag next to the rear dummy's head. In the second test, the fix was successful, and the head protection rating improved to good'. from my understanding, the redesigned airbags are being installed in all Vue's produced after December 2007, or from January 2008 on. I purchased my 2008 Saturn Vue in November of 2007. As such, I do not have the redesigned airbags. I contacted Saturn customer assistance center via email and received the following response 'I currently am not familiar with any redesigns for the side air bags and as advised in an earlier correspondence, should there ever be a campaign issued, you would be notified by United States mail.' Am I to hope that in the event of an accident that these side curtain airbags deploy properly even though Saturn clearly knows and has acknowledged through its actions that they may not deploy properly?
- San Ramon, CA, USA
- Newmarket, 00, USA