10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
45,750 miles

About These NHTSA Complaints:

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problem #8

Sep 112023

Vue

  • miles
Vehicle seatbelt is fraying on driver side. Tried to cut off the fray, but realized it continues fraying everytime I use the belt. Have called multiple gm dealers as well as the 800 number for GM. From their info and checking websites, the parts for the seatbelts for this model vehicle have been discontinued. this includes the 2008-10 saturn vue and the 2010-2015 chevy captiva (which is the same car). I am shocked that I have to purchase replacement seatbelts from a junkyard or other used method. Seatbelts are something that I should have ability to replace new. Once GM dealer seemed concern and related that they thought that GM had to replace new ones. Another autoshop stated that this was a recall-type problem on some GM vehicles - but mine does not show this sort of thing. First noticed around 9/11/2023. Bought vehicle on 9/9/2023. Thought it was dog or cat hair until I educated myself online and realized the belt is slowly disintegrating.

- Manitou Springs, CO, USA

problem #7

Feb 132019

Vue

  • 123,000 miles
Since we have had this vehicle the transmission keeps messing up. The transmission slips after it is put in gear. Once put in gear and the accelerator pedal is pressed there is lag between the sound of the engine RPM increasing and the gears engaging and the car taking off. The vehicle also rolls backwards a worrying amount when it is placed in park. Also when you go to drive the vehicle doesn't wan to go out of the low gear. This has happened not once or twice this is consistent. We have kept it maintained since we bought it. The most recent was just 2 days ago.

- Napa, CA, USA

problem #6

Sep 292016

Vue

  • 72,000 miles
The contact owns a 2008 Saturn Vue. While stopped at a traffic light, the contact's vehicle was rear ended by another vehicle. The contact stated that the seat belt failed to perform as intended. The contact stated that the impact thrust her face into the steering wheel. The contact sustained lacerations to the left side of the face, whiplash, and a laceration to the left knee, which required medical attention. A police report was filed. A friend was able to drive the vehicle back to the residence. The vehicle was deemed a total loss; however, the contact repurchased the vehicle to preserve any evidence pertaining to the seat belt failure. A local dealer was not contacted. The manufacturer was made aware of the failure. The contact stated that the manufacturer performed an investigation, but the evidence was inconclusive. The approximate failure mileage was 72,000.

- Kansas City, MO, USA

problem #5

Apr 252017

Vue

  • miles
The contact owns a 2008 Saturn Vue. While driving 35 mph, an abnormal noise was heard and the contact lost control of the vehicle. The contact stated that the seat belt tightened. The vehicle was taken to thrust performance where it was diagnosed that the seat belt buckle failed and needed to be replaced. The vehicle was not repaired. The manufacturer contacted her about a warranty. The contact did not notify the manufacturer about the failure. The failure mileage was unknown.

- South Amboy, NJ, USA

problem #4

Feb 232009

Vue

  • 12,000 miles
The contact owns a 2008 Saturn Vue. Upon entering the vehicle, the front driver side seat belt seized and fractured before the contact was able to strap on the seat belt. The vehicle was taken to the dealer where the cause of the failure was unable to be determined. The manufacturer was not notified of the failure. The approximate failure was 12,000.

- Milton, DE, USA

problem #3

May 012014

Vue 6-cyl

  • 34,000 miles
The contact owns a 2008 Saturn Vue. The contact stated that the driver's seat belt was defective. The seat belt exhibited tread separation in the upper middle area. The dealer advised the contact that the seat belt needed to be replaced. The seat belt was not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 34,000 and the current mileage was 34,550. Updated 8/11/14 updated 8/23/2017

- Dayton , OH, USA

problem #2

Dec 112011

Vue 6-cyl

  • 30,000 miles
My Saturn Vue redline was hit by an oncoming vehicle. The seat belt on the rear passenger seat was ripped from the seat, from the interior. The seat belt was found wrapped up in the axel, wheel and tire. The door to the vehicle did not open at any time. I have photos if you would like to see them. No one was injured in the accident, but if someone had been in that seat investigators said that the person would have been ripped in two. I only want someone to see if this is a problem with the Saturn Vue as I own another one and do not want to take the chance of having someone killed or injured. I have contact General Motors, but they keep giving me the run around. It seems that they are only interested if someone has been injured.

- Panguitch, UT, USA

problem #1

Nov 192011

Vue

  • 95,000 miles
The contact owned a 2008 Saturn Vue xe. The contact stated that she was rear ended while driving 55 mph. As a result, the vehicle spun around and rolled 20 feet down into an inbankment. Upon impact, the side airbags did not deploy and the front passenger seat belt failed to retain the passenger. The driver suffered a severe contusion and abrasions. The passenger sustained a damaged knee, shoulder, arm, hand and head. The police were notified and a report was available. The driver and passenger declined services through an ambulance. The vehicle was destroyed and towed to an independent mechanic. The dealer was notified and the contact was awaiting a response. The failure mileage was approximately 95,000.

- Ridgeville, SC, USA